ANALISIS KOMPETENSI PUSTAKAWAN DALAM MELAYANI PEMUSTAKA DI PERPUSTAKAAN UIN SUNAN KALIJAGA YOGYAKARTA

AULIYA HANIFAH, NIM. 12140028 (2016) ANALISIS KOMPETENSI PUSTAKAWAN DALAM MELAYANI PEMUSTAKA DI PERPUSTAKAAN UIN SUNAN KALIJAGA YOGYAKARTA. Skripsi thesis, UIN SUNAN KALIJAGA YOGYAKARTA.

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Abstract

This research aims to find out about the necessary competence for librarian, in order to provide better services for library visitors in UIN Sunan Kalijaga library. The approach method for this research is qualitative approach and also using phenomenology method. Data collection methods used in this research include passive-participative observation, semi-structured interview and documentation. Data analysis method which used in this research is Miles and Huberman Method, namely data reduction, data presentation and data verification. In this research, data validation testing process is using observation extension, persistence development, triangulation and member check method. Of the analysis that has been done, the necessary competence for librarian, in order to provide better services for library users in UIN Sunan Kalijaga library can be known, such as, (1) Information Management Skill, including information management and alternative information searching. (2) Attitude, including good attitude and manners, good at serve, serve with face cheerful and always smilling. (3) People Skill, including communication and interpersonal skill. (4) Problem Solving Skill, including fast thinking and solving problems quickly and with a good result. (5) Tool Literacy, including capable of using any kind of information tecnology and how to publish literacy in the right way.

Item Type: Thesis (Skripsi)
Additional Information: Dra. Labibah Zain, M.LIS.
Uncontrolled Keywords: Competence, Librarian, Services
Subjects: Ilmu Perpustakaan
Divisions: Fakultas Adab dan Ilmu Budaya > Ilmu Perpustakaan (S1)
Depositing User: Miftahul Ulum [IT Staff]
Date Deposited: 27 Jul 2016 11:42
Last Modified: 27 Jul 2016 11:42
URI: http://digilib.uin-suka.ac.id/id/eprint/21025

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