?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.au=ADE+RATNASARI%2C+M.T%2C+-&rft.aulast=ADE+RATNASARI%2C+M.T&rft.aufirst=-&rft.date=1+January+2013&rft.atitle=RANCANG+BANGUN+PERANGKAT+LUNAK+BERBASIS+CUSTOMER+RELATIONSHIP+MANAGEMENT+(STUDI+KASUS+HOTEL+UNIVERSITY+UIN+SUNAN+KALIJAGA+YOGYAKARTA).+RANCANG+BANGUN+PERANGKAT+LUNAK+BERBASIS+CUSTOMER+RELATIONSHIP+MANAGEMENT+(STUDI+KASUS+HOTEL+UNIVERSITY+UIN+SUNAN+KALIJAGA+YOGYAKARTA)&rft.title=Rancang+Bangun+Perangkat+Lunak+Berbasis+Customer+Relationship+Management+(Studi+Kasus+Hotel+University+UIN+Sunan+Kalijaga+Yogyakarta)&rft.genre=article