<> "The repository administrator has not yet configured an RDF license."^^ . <> . . . "CUSTOMER RELATIONSHIP MANAGEMENT PADA\r\nSISTEM INFORMASI PELAYANAN PELANGGAN HOTEL\r\n\r\n"^^ . "The hotel is a company that provides services. Competition hotels are\r\nencouraging, every hotel management try to be superior and have a lot of\r\ncustomers. Quality customer service is a very important aspect to foster customer\r\nloyalty. One way is to run a Customer Relationship Management (CRM), which is\r\nmake the company become close and deep relationships with customers.\r\nApplication of the concept of CRM in hospitality can be used to create a good\r\ncustomer service system.The customer service information system built hotel to\r\nhelps identify customers, room reservation, and save hotel customers transaction\r\nhistory.\r\nThe system is built using the MySQL database and the PHP programming\r\nlanguage. This study used the stages of systems development waterfall. Concept\r\nof CRM will take the best service to customer tobe priority, starting from acquire\r\nto gain new customer, build a good relationship with customer and increase so as\r\nto retain customer. The results of this system can be used to help the hotels\r\nmanage customer information with the aim of improving customer service to the\r\nhotel.\r\nThe results achieved from this research is the successfull construction of\r\ninformation systems costumer service with CRM concept that can store detail\r\ncostumers information. With this information system is expected to hotel\r\ncustomer service quality will increase so as to retain loyality of customers and\r\ngain new customers.\r\n\r\n"^^ . "2014-06-06" . . . . "UIN SUNAN KALIJAGA"^^ . . . "FAKULTAS SAINS DAN TEKNOLOGI, UIN SUNAN KALIJAGA"^^ . . . . . . . . . " NIM. 08650100"^^ . "VENY DIASTIKA PUTRI"^^ . " NIM. 08650100 VENY DIASTIKA PUTRI"^^ . . . . . . "CUSTOMER RELATIONSHIP MANAGEMENT PADA\r\nSISTEM INFORMASI PELAYANAN PELANGGAN HOTEL\r\n\r\n (Text)"^^ . . . "BAB I, VII, DAFTAR PUSTAKA.pdf"^^ . . . "CUSTOMER RELATIONSHIP MANAGEMENT PADA\r\nSISTEM INFORMASI PELAYANAN PELANGGAN HOTEL\r\n\r\n (Text)"^^ . . . "CUSTOMER RELATIONSHIP MANAGEMENT PADA\r\nSISTEM INFORMASI PELAYANAN PELANGGAN HOTEL\r\n\r\n (Other)"^^ . . . . . . "lightbox.jpg"^^ . . . "CUSTOMER RELATIONSHIP MANAGEMENT PADA\r\nSISTEM INFORMASI PELAYANAN PELANGGAN HOTEL\r\n\r\n (Other)"^^ . . . . . . "preview.jpg"^^ . . . "CUSTOMER RELATIONSHIP MANAGEMENT PADA\r\nSISTEM INFORMASI PELAYANAN PELANGGAN HOTEL\r\n\r\n (Other)"^^ . . . . . . "medium.jpg"^^ . . . "CUSTOMER RELATIONSHIP MANAGEMENT PADA\r\nSISTEM INFORMASI PELAYANAN PELANGGAN HOTEL\r\n\r\n (Other)"^^ . . . . . . "small.jpg"^^ . . . "CUSTOMER RELATIONSHIP MANAGEMENT PADA\r\nSISTEM INFORMASI PELAYANAN PELANGGAN HOTEL\r\n\r\n (Other)"^^ . . . . . . "CUSTOMER RELATIONSHIP MANAGEMENT PADA\r\nSISTEM INFORMASI PELAYANAN PELANGGAN HOTEL\r\n\r\n (Other)"^^ . . . . . . "CUSTOMER RELATIONSHIP MANAGEMENT PADA\r\nSISTEM INFORMASI PELAYANAN PELANGGAN HOTEL\r\n\r\n (Other)"^^ . . . . . . "CUSTOMER RELATIONSHIP MANAGEMENT PADA\r\nSISTEM INFORMASI PELAYANAN PELANGGAN HOTEL\r\n\r\n (Other)"^^ . . . . . "HTML Summary of #13294 \n\nCUSTOMER RELATIONSHIP MANAGEMENT PADA \nSISTEM INFORMASI PELAYANAN PELANGGAN HOTEL \n \n\n\n" . "text/html" . . . "Tehnik Informatika"@en . .