TY  - THES
N1  - Pembimbing :  Labibah Zain, M.Lis.

ID  - digilib14415
UR  - https://digilib.uin-suka.ac.id/id/eprint/14415/
A1  - JATMIKO HADI WIBOWO , NIM. 09140100
Y1  - 2014/07/16/
N2  - The purpose of this research is to determine user?s service development
strategy in Spencer Public Library undertaken from Memoirs of Dewey. This
research used literature method that comes from the book Dewey: The Small-
Town Library Cat Who Touched The World by Vicki Myron as primary and other
related books as a secondary. Method of data collection was by reading the entire
text and record the text related to the theme of the research. The data analysis
technique used in this study was content analysis. There are 1) material
determinaton, 2) descriptive approach, 3) analysis steps, 4) making conclusion.
The results of this research concluded that the user?s service development in
Spencer Public Library has fifteen services that divided by three types of user
services, namely: 1) Primary services there are circulation, reference, drop box,
and delivery book service, 2) User services there are internet service, fotocopy
service, storytelling service, screening service, specific lesson service, children?s
library service, and meeting room 3) New user services there are Dewey special
service, job?s bank service, tax forms service, and child care service. Hopefully,
this research expected to be a reference for libraries to develop their services.
Researcher suggest, to develop library public services, we need to consider times
changing, customer needs, and society condition. Then, we can make some
agreement with public agencies or other library.


PB  - UIN SUNAN KALIJAGA
KW  - Keywords: User Service Development Strategy
KW  -  Service Development Strategy
KW  - 
Memoirs of Dewey
KW  -  Dewey
KW  -  Vicki Myron
KW  -  and Bret Witter




M1  - skripsi
TI  - STRATEGI PENGEMBANGAN LAYANAN PEMAKAI
DALAM MEMOAR ?DEWEY: KUCING PERPUSTAKAAN
KOTA KECIL YANG BIKIN DUNIA JATUH HATI? KARYA
VICKI MYRON

AV  - restricted
ER  -