?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.au=ARUM+TEST+WINING+HANDANI+%2C+NIM.+07730075&rft.aulast=ARUM+TEST+WINING+HANDANI+&rft.aufirst=NIM.+07730075&rft.degree=Skripsi&rft.date=26+August+2014&rft.title=PENGARUH+KINERJA+PUBLIC+RELATIONS+DAN+CUSTOMER+RELATIONS+MANAGEMENT+TERHADAP+KEPUASAN+PELANGGAN+RUMAH+SAKIT+ISLAM+SURAKARTA+%E2%80%9CYARSIS%E2%80%9D+&rft.inst=UNIVERSITAS+ISLAM+NEGERI+SUNAN+KALIJAGA