eprintid: 18709
rev_number: 7
eprint_status: archive
userid: 6
dir: disk0/00/01/87/09
datestamp: 2015-12-17 07:50:05
lastmod: 2015-12-17 07:50:05
status_changed: 2015-12-17 07:50:05
type: article
metadata_visibility: show
creators_name: AMAR, Kifayah
title: CRITICAL SUCCESS FACTORS (CSF) FOR THE ISO 9001 IMPLEMENTATION IN UIN SUNAN KALIJAGA YOGYAKARTA
ispublished: pub
subjects: jur_kaunia
divisions: artkl
full_text_status: public
keywords: Critical Success Factors, ISO 9001, quality management system
abstract: This study attempts to identify factors that are considered critical for the
implementation of ISO 9001 in UIN Sunan Kalijaga Yogyakarta. In this study, data were
obtained from interview and observation of documents related to the implementation of ISO
9001 in UIN Sunan Kalijaga Yogyakarta. The content analysis was used as an
interpretation method for qualitative interviews data. Finding shows a number of factors
that are considered critical in the implementation of ISO 9001. They are top management
commitment and support, training, culture change, continuous improvement and
performance measurement. Top management commitment and support is an important role
for the success and sustainability of ISO 9001. The support can be in a form of their active
participation in quality management activities. In addition, the provision of adequate
resources as well as supporting quality policies is also critical for the ISO 9001
implementation in UIN Sunan Kalijaga. The other critical factor is the culture change that
perceived as a strong foundation for the success of ISO 9001 implementation.
Keywords: Critical Success Factors, ISO 9001, quality management system
date: 2012-04-01
date_type: published
publication: Kaunia Jurnal Sains dan Teknologi
volume: V.VIII
number: No. 1
publisher: FAK. SAINTEK UIN SUNAN KALIJAGA
pagerange: 9-20
id_number: 2301-8550
refereed: TRUE
issn: 2301-8550
citation:   AMAR, Kifayah  (2012) CRITICAL SUCCESS FACTORS (CSF) FOR THE ISO 9001 IMPLEMENTATION IN UIN SUNAN KALIJAGA YOGYAKARTA.  Kaunia Jurnal Sains dan Teknologi, V.VIII (No. 1).  pp. 9-20.  ISSN 2301-8550     
document_url: https://digilib.uin-suka.ac.id/id/eprint/18709/1/02-Kaunia-Vol.VIII-No.1-Kifayah-Amar-CRITICAL-SUCCESS-FACTORS-CSF-FOR-THE-ISO-9001.pdf