?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.au=MUNTIYAS+SYILVANI%2C+NIM.+09390165&rft.aulast=MUNTIYAS+SYILVANI&rft.aufirst=NIM.+09390165&rft.degree=Skripsi&rft.date=28+March+2016&rft.title=PENGARUH+KUALITAS+PELAYANAN+TERHADAP+KEPUASAN+NASABAH+BANK+BNI+SYARI%E2%80%99AH+CABANG+KUSUMANEGARA+YOGYAKARTA&rft.inst=UIN+SUNAN+KALIJAGA+YOGYAKARTA