<> "The repository administrator has not yet configured an RDF license."^^ . <> . . . "PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN NASABAH\r\nBANK BNI SYARI’AH CABANG KUSUMANEGARA YOGYAKARTA"^^ . "Customer satisfaction becomes important benchmark for sustainability fund\r\nraising activities, particularly in the Islamic financial institutions such as Sharia\r\nbanking. Customer satisfaction being targeted and as a major marketing tool for\r\ncompanies in the services sector. Companies making every effort to be able to\r\ncompete and withstand the competition is to provide the best service for\r\nconsumers to survive and feel satisfied.\r\nThis study aims to clarify the effect of customer satisfaction Bank BNI\r\nCabang Syar'ah Kusumanegara Yogyakarta. This study measured customer\r\nsatisfaction factors BNI Syari'ah with independent variables are tangible (direct\r\nevidence), reliability (reliability), responsiveness (responsiveness), assurance\r\n(assurance), and empathy (empathy). This study is that the data obtained through\r\nquestionnaires. The data were analyzed quantitatively by multiple linear regrei\r\nmethod using SPSS 16.0 for Windows.\r\nBased on the analysis and data processing, it can be seen that the variables\r\ntangible (direct evidence), reliability (reliability), responsiveness\r\n(responsiveness), assurance (assurance), and empathy (empathy) simultaneously\r\nsignificant effect on customer satisfaction Bank BNI Syari 'Ah. Partially, variable\r\nreliability (reliability) and assurance (guarantee), and empathy (empathy)\r\nsignificantly affects customer satisfaction Bank BNI Sharia. While the tangible\r\nvariables (direct evidence) and responsiveness (responsiveness) no significant\r\nimpact on member satisfaction BNI Sharia."^^ . "2016-03-28" . . . . "UIN SUNAN KALIJAGA YOGYAKARTA"^^ . . . "FAKULTAS EKONOMI DAN BISNIS ISLAM, UIN SUNAN KALIJAGA YOGYAKARTA"^^ . . . . . . . . . "NIM. 09390165"^^ . "MUNTIYAS SYILVANI"^^ . "NIM. 09390165 MUNTIYAS SYILVANI"^^ . . . . . . "PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN NASABAH\r\nBANK BNI SYARI’AH CABANG KUSUMANEGARA YOGYAKARTA (Text)"^^ . . . "PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN NASABAH\r\nBANK BNI SYARI’AH CABANG KUSUMANEGARA YOGYAKARTA (Text)"^^ . . . "09390165_BAB-I_IV-atau-V_DAFTAR-PUSTAKA.pdf"^^ . . . "PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN NASABAH\r\nBANK BNI SYARI’AH CABANG KUSUMANEGARA YOGYAKARTA (Other)"^^ . . . . . . "PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN NASABAH\r\nBANK BNI SYARI’AH CABANG KUSUMANEGARA YOGYAKARTA (Other)"^^ . . . . . . "PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN NASABAH\r\nBANK BNI SYARI’AH CABANG KUSUMANEGARA YOGYAKARTA (Other)"^^ . . . . . . "PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN NASABAH\r\nBANK BNI SYARI’AH CABANG KUSUMANEGARA YOGYAKARTA (Other)"^^ . . . . . . "PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN NASABAH\r\nBANK BNI SYARI’AH CABANG KUSUMANEGARA YOGYAKARTA (Other)"^^ . . . . . . "lightbox.jpg"^^ . . . "PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN NASABAH\r\nBANK BNI SYARI’AH CABANG KUSUMANEGARA YOGYAKARTA (Other)"^^ . . . . . . "preview.jpg"^^ . . . "PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN NASABAH\r\nBANK BNI SYARI’AH CABANG KUSUMANEGARA YOGYAKARTA (Other)"^^ . . . . . . "medium.jpg"^^ . . . "PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN NASABAH\r\nBANK BNI SYARI’AH CABANG KUSUMANEGARA YOGYAKARTA (Other)"^^ . . . . . . "small.jpg"^^ . . "HTML Summary of #20115 \n\nPENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN NASABAH \nBANK BNI SYARI’AH CABANG KUSUMANEGARA YOGYAKARTA\n\n" . "text/html" . . . "Keuangan Syariah" . .