relation: https://digilib.uin-suka.ac.id/id/eprint/22163/
title: PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN ANGGOTA PENABUNG PADA BMT SYIRKAH MUAWANAH NAHDLATUL   ULAMA` KRAMAT CABANG KEBUMEN
creator: RIFDA MINAL MAULA, NIM. 09390169
subject: Keuangan Syariah
description: This study aims to explain the influence of satisfaction member BMT Syirkah Muawanah Nahdlatul   Ulama` Kramat Kebumen Branch. This study measured factors BMT member satisfaction with the   independent variables, namely, reliability, responsiveness, assurance, and empathy.  The  population  in  this  study  are  members  of  savers  at  BMT  Syirkah  Muawanah Nahdlatul Ulama` Kramat Kebumen Branch. Samples taken as many as 85 respondents using   snowball sampling method. The data were analyzed quantitatively by multiple linear regression   method using  SPSS  16.0  for Windows.  Based  on  calculations,  it  can  be  seen  that  the  variables  of  reliability,  responsiveness, and empathy significant impact on member satisfaction BMT Syirkah Muawanah   Nahdlatul Ulama` Kramat Kebumen Branch. While variable assurance no significant impact on member   satisfaction BMT Syirkah Muawanah Nahdlatul Ulama` Kebumen Branch.
date: 2016-07-19
type: Thesis
type: NonPeerReviewed
format: text
language: en
identifier: https://digilib.uin-suka.ac.id/id/eprint/22163/2/09390169_BAB-I_IV-atau-V_DAFTAR-PUSTAKA.pdf
format: text
language: en
identifier: https://digilib.uin-suka.ac.id/id/eprint/22163/1/09390169_BAB-II_sampai_SEBELUM-BAB-TERAKHIR.pdf
identifier:   RIFDA MINAL MAULA, NIM. 09390169  (2016) PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN ANGGOTA PENABUNG PADA BMT SYIRKAH MUAWANAH NAHDLATUL ULAMA` KRAMAT CABANG KEBUMEN.  Skripsi thesis, UIN SUNAN KALIJAGA YOGYAKARTA.