relation: https://digilib.uin-suka.ac.id/id/eprint/237/
title: DIMENSI KUALITAS PELAYANAN (CAROL KING)
creator: RUBAIYATUN RASDAN ,  
description: 10 Dimensi kualitas pelayananbr :  1. Realibility, 2. Responsivenes , 3. Competence,  4. Access  , 5. Courtecy, 6. Communication,   7. Credibility, 8. Security, 9. Understanding/knowing the customer, 10. Tangibles
publisher: Perpustakaan UIN Sunan Kalijaga Yogyakarta
date: 2008-07-08
type: Article
type: PeerReviewed
identifier:   RUBAIYATUN RASDAN ,   (2008) DIMENSI KUALITAS PELAYANAN (CAROL KING).  /UIN Sunan Kalijaga/Proseding/.