TY  - JOUR
ID  - digilib237
UR  - https://digilib.uin-suka.ac.id/id/eprint/237/
A1  - RUBAIYATUN RASDAN ,  
Y1  - 2008/07/08/
N2  - 10 Dimensi kualitas pelayananbr : 
1. Realibility, 2. Responsivenes , 3. Competence,  4. Access  , 5. Courtecy, 6. Communication,   7. Credibility, 8. Security, 9. Understanding/knowing the customer, 10. Tangibles
PB  - Perpustakaan UIN Sunan Kalijaga Yogyakarta
JF  - /UIN Sunan Kalijaga/Proseding/
KW  - Kualitas pelayanan 
TI  - DIMENSI KUALITAS PELAYANAN (CAROL KING)
AV  - none
ER  -