?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.au=FIRDA+ROSYITA%2C+NIM.+13820225&rft.aulast=FIRDA+ROSYITA&rft.aufirst=NIM.+13820225&rft.degree=Skripsi&rft.date=25+April+2017&rft.title=PENGARUH+CUSTOMER+RELATIONSHIP+MARKETING%2C+SERVICE+QUALITY%2C+DAN+PROMOTION+TERHADAP+CUSTOMER+SATISFACTION+(STUDI+BANK+SYARIAH+MANDIRI+KCP+KALIURANG)&rft.inst=UIN+Sunan+Kalijaga&rft.tpages=130