relation: https://digilib.uin-suka.ac.id/id/eprint/30261/ title: STRATEGI DIFERENSIASI PADA PERUSAHAAN JASA PENGIRIMAN BARANG (Studi Deskriptif pada J&T Express Yogyakarta) creator: Arga Aji Saputra, NIM. 10730097 subject: Ilmu Komunikasi description: Fierce competition among courier delivery service businesses requires companies to use the correct strategies. As a new company, J&T Express uses differentiation strategy to gain competitive advantage. Differentiation strategy is designing difference to set apart a company from their competitors. The formulation of the problem in this study was differentiation strategy in courier delivery services business, a descriptive study on J&T Express Yogyakarta. The purpose of this study was determining the differentiation strategy of J&T Express. The research type is descriptive qualitative using qualitative data analysis technique. Data collection techniques were interview, observation, and documentation. Based on the study, J&T Express used all dimensions of differentiation strategy well. However, the researcher found some issues which should be improved, including distribution channel. To develop a good distribution channel, a vast delivery area coverage is required. This can be done by increasing the number of logistic infrastructures in various regions to provide faster and wider delivery. date: 2018-01-25 type: Thesis type: NonPeerReviewed format: text language: id identifier: https://digilib.uin-suka.ac.id/id/eprint/30261/1/10730097_BAB-I_IV-atau-V_DAFTAR-PUSTAKA.pdf format: text language: id identifier: https://digilib.uin-suka.ac.id/id/eprint/30261/2/10730097_BAB-II_sampai_SEBELUM-BAB-TERAKHIR.pdf identifier: Arga Aji Saputra, NIM. 10730097 (2018) STRATEGI DIFERENSIASI PADA PERUSAHAAN JASA PENGIRIMAN BARANG (Studi Deskriptif pada J&T Express Yogyakarta). Skripsi thesis, UIN SUNAN KALIJAGA.