eprintid: 30261 rev_number: 11 eprint_status: archive userid: 6 dir: disk0/00/03/02/61 datestamp: 2018-09-27 08:50:05 lastmod: 2018-09-27 08:50:11 status_changed: 2018-09-27 08:50:05 type: thesis metadata_visibility: show creators_name: Arga Aji Saputra, NIM. 10730097 title: STRATEGI DIFERENSIASI PADA PERUSAHAAN JASA PENGIRIMAN BARANG (Studi Deskriptif pada J&T Express Yogyakarta) ispublished: pub subjects: I divisions: jur_ikom full_text_status: restricted keywords: differentiation strategy, courier delivery service business, J&T Express note: Dra. Marfuah Sri Sanityastuti, M. Si. abstract: Fierce competition among courier delivery service businesses requires companies to use the correct strategies. As a new company, J&T Express uses differentiation strategy to gain competitive advantage. Differentiation strategy is designing difference to set apart a company from their competitors. The formulation of the problem in this study was differentiation strategy in courier delivery services business, a descriptive study on J&T Express Yogyakarta. The purpose of this study was determining the differentiation strategy of J&T Express. The research type is descriptive qualitative using qualitative data analysis technique. Data collection techniques were interview, observation, and documentation. Based on the study, J&T Express used all dimensions of differentiation strategy well. However, the researcher found some issues which should be improved, including distribution channel. To develop a good distribution channel, a vast delivery area coverage is required. This can be done by increasing the number of logistic infrastructures in various regions to provide faster and wider delivery. date: 2018-01-25 date_type: published pages: 97 institution: UIN SUNAN KALIJAGA department: FAKULTAS ILMU SOSIAL DAN HUMANIORA thesis_type: skripsi thesis_name: other citation: Arga Aji Saputra, NIM. 10730097 (2018) STRATEGI DIFERENSIASI PADA PERUSAHAAN JASA PENGIRIMAN BARANG (Studi Deskriptif pada J&T Express Yogyakarta). Skripsi thesis, UIN SUNAN KALIJAGA. document_url: https://digilib.uin-suka.ac.id/id/eprint/30261/1/10730097_BAB-I_IV-atau-V_DAFTAR-PUSTAKA.pdf document_url: https://digilib.uin-suka.ac.id/id/eprint/30261/2/10730097_BAB-II_sampai_SEBELUM-BAB-TERAKHIR.pdf