?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.au=Permata%2C+Ahmad+Norma&rft.aulast=Permata&rft.aufirst=Ahmad+Norma&rft.date=1+September+2014&rft.isbn=978-602-1616-23-9&rft.btitle=Menyusun+Road+Map+Reformasi+Birokrasi+Berbasis+Hasil&rft.tpages=21&rft.genre=book