?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.au=RIFKA+AYU+MARETANINGTYAS%2C+NIM.+15820133&rft.aulast=RIFKA+AYU+MARETANINGTYAS&rft.aufirst=NIM.+15820133&rft.degree=Skripsi&rft.date=21+November+2018&rft.title=PENGARUH+KUALITAS+PELAYANAN%2C+CITRA+MEREK%2C+KEPERCAYAAN+DAN+CUSTOMER+RELATIONSHIP+MARKETING+TERHADAP+KEPUASAN+NASABAH+(Studi+Kasus+BPRS+Mitra+Harmoni+Yogyakarta)&rft.inst=UIN+SUNAN+KALIJAGA+YOGYAKARTA&rft.tpages=132