WINDA HAYU LESTARI, NIM. 15820121 (2018) ANALISIS PENGARUH TRUST, COMMITMENT, COMMUNICATION, CONFLICT HANDLING, DAN SHARED VALUE TERHADAP LOYALITAS NASABAH TABUNGAN SUTERA MUDHARABAH BANK BPD DIY SYARIAH. Skripsi thesis, UIN SUNAN KALIJAGA YOGYAKARTA.