TY  - THES
N1  - Anis Masruri S.Ag., S.IP.,M.SI.
ID  - digilib35098
UR  - https://digilib.uin-suka.ac.id/id/eprint/35098/
A1  - Irvan Revaldi, NIM.:14140005
Y1  - 2019/05/07/
N2  - The purpose of this research is to know perceptions of visitors to the performance of librarians reference services in the Public Library of Bantul Regency. This is a descriptive-quantitative research, with the subject of library research who has become a member of the library and librarian's performance in the field of public services in the Bantul Regency Public Library. The population of this research is the whole active members with the total of 20.825 members. From the population the sample taken by Taro Yamane formula,the amount of the sample in this research was 100 members. Sample-taking methodused was accidental sample technique. The variable of this research is single which is the librarian performance. To measure the librarian performance, the researchers use five subvariable, there are subvariable reliability, subvariable responsiveness, subvariable competence, subvariable courtesy, and subvariable communication. The data collection methods are Questionnaire, Observation, Documentation, and Interview. Validity and reliability test used the correlation formulas of Product Moment and Alpha Cornbach. And the data analysis used Mean and Grand Mean formulas. The result of this research showed that the whole average score of the five variables that calculated by using Mean and Grand Mean formulas earned the score of 2.89 with ?good? category. As fir the details of each variable that is the sub variable of reliabiity has earned 2.80 is good category, sub variable responsiveness earned 3.09 ia good category, sub variable competence earned 2.69 is good category, sub variable courtesy earned 3.02 is good category, and sub variable communication earned 2.89 is good category. Based on the calculation on using formulas scale such intervals, we know that the librarian's performance reference services in the Bantul Regency Public Library Is considered to be good. This research recommends the staffs of reference service to increase their performance to be more reliable in to serving members.
PB  - UIN SUNAN KALIJAGA
KW  - perception of library member
KW  -  librarian performance
KW  -  references service
M1  - skripsi
TI  - PERSEPSI PEMUSTAKA TERHADAP KINERJA PUSTAKAWAN PELAYANAN REFERENSI DI PERPUSTAKAAN UMUM KABUPATEN BANTUL
AV  - restricted
EP  - 109
ER  -