?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.au=Muhammad+Alif+Abu+Hanif+As+Sidiq%2C+NIM.+14660010&rft.aulast=Muhammad+Alif+Abu+Hanif+As+Sidiq&rft.aufirst=NIM.+14660010&rft.degree=Skripsi&rft.date=15+January+2019&rft.title=ANALISIS+KUALITAS+PELAYANAN+RUMAH+SAKIT+BERDASARKAN+TINGKAT+KEPUASAN+PASIEN+MENGGUNAKAN+METODE+SERVPERF+(SERVICE+PERFORMANCE)+(Studi+Kasus+pada+RSUD+Sleman)&rft.inst=UIN+Sunan+Kalijaga+Yogyakarta&rft.tpages=115