eprintid: 37381
rev_number: 10
eprint_status: archive
userid: 12259
dir: disk0/00/03/73/81
datestamp: 2020-01-13 07:51:37
lastmod: 2020-01-13 07:51:37
status_changed: 2020-01-13 07:51:37
type: thesis
metadata_visibility: show
creators_name: SAPRUDIN, NIM. 12380043
title: KLAUSUL BAKU BEA REFUND DAN BEA RESCHEDULE TIKET
KERETA API DALAM ETIKA BISNIS ISLAM
ispublished: pub
subjects: bis_sya
divisions: ek_syariah
full_text_status: restricted
keywords: Islamic business ethics, standard clauses, Islamic business ethics
principles
note: Dr. Moh. Tamtowi, M.Ag.
abstract: Transportation can be defined as the business and activity of transporting or
carrying goods and passengers from one place to another. One of the transportation
that many people need is Train. Humans never know what will happen in the future
sometimes we are getting ready with vacation plans, things happen that cannot be
predicted beforehand. Disappointment above is increasingly felt when consumers
experience losses when delaying departure. In addition to cancellation from the
consumer, PT KAI often delays departures for certain reasons, such as operational
changes from PT KAI, technical problems, as well as other problems.
This study aims to determine the practice of Customs Refunds and Customs
Rescheduling Train tickets and Islamic Business Ethics views on the implementation
of Customs Refunds and Customs Rescheduling at PT KAI. This research is a
qualitative research. The research methods are interviews, observation, and
documentation.
Analysis of Business Ethics in the Refund and Reschedule provisions that
have been made by PT KAI Tugu Yogyakarta Station can harm prospective
passengers who want to cancel the ticket or make changes to the specified departure
schedule. With the 25% deduction of the ticket money already purchased and the
cancellation ticket money can be returned by PT KAI Tugu Station Yogyakarta after
1 month or up to 2 months from the time the prospective passenger cancels the ticket.
Business ethics in Islam views the terms of cancellation and schedule changes
made by PT KAI in accordance with Islamic business ethics with the requirements
fulfilled by the stakeholders in carrying out their duties. However, what is not
appropriate is PT KAI's lack of transparency towards prospective ticket buyers or
prospective passengers so that many potential passengers feel disadvantaged due to
the imposition of 25% of canceling tickets and the administration's imposition of
changes in departure schedules.
date: 2017-05-22
date_type: published
pages: 113
institution: UNIVERSITAS ISLAM NEGERI SUNAN KALIJAGA YOGYAKARTA
department: FAKULTAS SYARI'AH DAN HUKUM
thesis_type: skripsi
thesis_name: other
citation:   SAPRUDIN, NIM. 12380043  (2017) KLAUSUL BAKU BEA REFUND DAN BEA RESCHEDULE TIKET KERETA API DALAM ETIKA BISNIS ISLAM.  Skripsi thesis, UNIVERSITAS ISLAM NEGERI SUNAN KALIJAGA YOGYAKARTA.   
document_url: https://digilib.uin-suka.ac.id/id/eprint/37381/1/12380043_BAB-I_BAB-V_DAFTAR-PUSTAKA.pdf
document_url: https://digilib.uin-suka.ac.id/id/eprint/37381/2/12380043_BAB-II_SAMPAI_BAB-IV.pdf