<> "The repository administrator has not yet configured an RDF license."^^ . <> . . . "KEPUASAN NASABAH PADA KOPERASI SIMPAN PINJAM\r\nDAN PEMBIAYAAN SYARIAH (KSPPS) DI KOTA KEBUMEN\r\nDENGAN IMPORTANCE PERFORMANCE ANALYSIS DAN\r\nMODEL KANO"^^ . "Jasa Koperasi Simpan Pinjamdan Pembiayaan Syariah\r\n(KSPPS) for access to finance, both funding and financing are now\r\nneeded by many people in the city of Kebumen. Therefore, customer\r\nsatisfaction is now an important matter for KSPPS in the city of\r\nKebumen. This study aims to examine whether KSPPS service quality\r\nin Kebumen City has been able to provide satisfaction to its\r\ncustomers. Measuring the Service Quality (SERVQUAL) dimension\r\nusing the integration of Importance Performance Analysis (IPA) and\r\nKano models this study aims to find out the priority attributes for\r\nimprovement, and efforts that can be made to improve those\r\nattributes.\r\nThe results of the measurement of tangible, reliability,\r\nresponsiveness, assurance, and empaty variables as a whole the\r\naverage value of the performance level is smaller than the value of the\r\naverage level of interest that shows the value gap on all service\r\nquality factors that the customers expectation has not been fulfilled by\r\nKSPPS in Kebumen City so that it can be gathered that the dimensions\r\nof service quality have not yet given satisfaction to customers in the\r\nKSPPS of Kebumen City.\r\nThen after integration of the IPA model and the KANO model\r\nthere are attributes that need priority to be improved, namely\r\nattributes of operational hours (A5), service according to the queue\r\nnumber (A7), employee politeness in serving customers (A15), and\r\nemployees able to provide information to customers clearly (A16).\r\nThese attributes entered into quadrant I after being analyzed using the\r\nIPA method, and entered into attractive categories and onedimensional categories in Kano's analysis."^^ . "2019-06-10" . . . . "UIN Sunan Kalijaga Yogyakarta"^^ . . . "Fakultas Ekonomi dan Bisnis Islam, UIN Sunan Kalijaga Yogyakarta"^^ . . . . . . . . . "NIM. 17208010005"^^ . "SEPTI LAKSANAWATI"^^ . "NIM. 17208010005 SEPTI LAKSANAWATI"^^ . . . . . . "KEPUASAN NASABAH PADA KOPERASI SIMPAN PINJAM\r\nDAN PEMBIAYAAN SYARIAH (KSPPS) DI KOTA KEBUMEN\r\nDENGAN IMPORTANCE PERFORMANCE ANALYSIS DAN\r\nMODEL KANO (Text)"^^ . . . . . "HALAMAN DEPAN_BAB I_BAB V_SEPTI LAKSANAWATI_17208010005.pdf"^^ . . . "KEPUASAN NASABAH PADA KOPERASI SIMPAN PINJAM\r\nDAN PEMBIAYAAN SYARIAH (KSPPS) DI KOTA KEBUMEN\r\nDENGAN IMPORTANCE PERFORMANCE ANALYSIS DAN\r\nMODEL KANO (Text)"^^ . . . . . "KEPUASAN NASABAH PADA KOPERASI SIMPAN PINJAM\r\nDAN PEMBIAYAAN SYARIAH (KSPPS) DI KOTA KEBUMEN\r\nDENGAN IMPORTANCE PERFORMANCE ANALYSIS DAN\r\nMODEL KANO (Other)"^^ . . . . . . "lightbox.jpg"^^ . . . "KEPUASAN NASABAH PADA KOPERASI SIMPAN PINJAM\r\nDAN PEMBIAYAAN SYARIAH (KSPPS) DI KOTA KEBUMEN\r\nDENGAN IMPORTANCE PERFORMANCE ANALYSIS DAN\r\nMODEL KANO (Other)"^^ . . . . . . "preview.jpg"^^ . . . "KEPUASAN NASABAH PADA KOPERASI SIMPAN PINJAM\r\nDAN PEMBIAYAAN SYARIAH (KSPPS) DI KOTA KEBUMEN\r\nDENGAN IMPORTANCE PERFORMANCE ANALYSIS DAN\r\nMODEL KANO (Other)"^^ . . . . . . "medium.jpg"^^ . . . "KEPUASAN NASABAH PADA KOPERASI SIMPAN PINJAM\r\nDAN PEMBIAYAAN SYARIAH (KSPPS) DI KOTA KEBUMEN\r\nDENGAN IMPORTANCE PERFORMANCE ANALYSIS DAN\r\nMODEL KANO (Other)"^^ . . . . . . "small.jpg"^^ . . . "KEPUASAN NASABAH PADA KOPERASI SIMPAN PINJAM\r\nDAN PEMBIAYAAN SYARIAH (KSPPS) DI KOTA KEBUMEN\r\nDENGAN IMPORTANCE PERFORMANCE ANALYSIS DAN\r\nMODEL KANO (Other)"^^ . . . . . . "KEPUASAN NASABAH PADA KOPERASI SIMPAN PINJAM\r\nDAN PEMBIAYAAN SYARIAH (KSPPS) DI KOTA KEBUMEN\r\nDENGAN IMPORTANCE PERFORMANCE ANALYSIS DAN\r\nMODEL KANO (Other)"^^ . . . . . . "KEPUASAN NASABAH PADA KOPERASI SIMPAN PINJAM\r\nDAN PEMBIAYAAN SYARIAH (KSPPS) DI KOTA KEBUMEN\r\nDENGAN IMPORTANCE PERFORMANCE ANALYSIS DAN\r\nMODEL KANO (Other)"^^ . . . . . . "KEPUASAN NASABAH PADA KOPERASI SIMPAN PINJAM\r\nDAN PEMBIAYAAN SYARIAH (KSPPS) DI KOTA KEBUMEN\r\nDENGAN IMPORTANCE PERFORMANCE ANALYSIS DAN\r\nMODEL KANO (Other)"^^ . . . . . "HTML Summary of #40707 \n\nKEPUASAN NASABAH PADA KOPERASI SIMPAN PINJAM \nDAN PEMBIAYAAN SYARIAH (KSPPS) DI KOTA KEBUMEN \nDENGAN IMPORTANCE PERFORMANCE ANALYSIS DAN \nMODEL KANO\n\n" . "text/html" . . . "Ekonomi Syariah" . .