?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.au=Muhammad+Beny+Fahri+Widagdo%2C+NIM.%3A+16660025&rft.aulast=Muhammad+Beny+Fahri+Widagdo&rft.aufirst=NIM.%3A+16660025&rft.degree=Skripsi&rft.date=16+July+2020&rft.title=ANALISIS+PENINGKATAN+KUALITAS+PELAYANAN+JASA+PADA+RS+PKU+MUHAMMADIYAH+YOGYAKARTA+DENGAN+METODE+SERVQUAL+DAN+SIX+SIGMA+-+DMAIC&rft.inst=UIN+SUNAN+KALIJAGA+YOGYAKARTA&rft.tpages=154