%0 Thesis
%9 Skripsi
%A Isnaini Nur Haliza, NIM.: 16140078
%B FAKULTAS ADAB DAN ILMU BUDAYA
%D 2020
%F digilib:43806
%I UIN SUNAN KALIJAGA YOGYAKARTA
%K Komunikasi Efektif, Pustakawan, Kepuasan Pemustaka.
%P 187
%T PENGARUH KOMUNIKASI EFEKTIF PUSTAKAWAN TERHADAP KEPUASAN PEMUSTAKA DI DINAS PERPUSTAKAAN DAN KEARSIPAN KABUPATEN KULON PROGO
%U https://digilib.uin-suka.ac.id/id/eprint/43806/
%X This study aims to determine the effect of librarian effective   communication and visitor satisfaction as well as to determine the effect of  effective communication on visitor satisfaction in the Library and Archives Office  of Kulon Progo Regency. This type of research uses descriptive quantitative  research. The population in this study is all members of the library in the Library  and Archival Office of Kulon Progo Regency. Samples from this study used the  Slovin formula so that 100 respondents were sampled using incidental sampling  techniques. Data collection techniques use observations, interviews,  documentation, and questionnaires. The research variables used are independent  variables (effective communication librarians) and dependent variables  (satisfaction of the library). The validity test uses the Product Moment correlation  formula, while the reliability test uses the Alpha Cronbach formula. The results of  this study showed that there was an effect of effective communication of  librarians on the satisfaction of The Library and Archivist Office of Kulon Progo  Regency, resulting in a correlation value of 0.737, with r table significance of 5%  of 0.195. For the results of effective communication librarians in the Library and  Archival Office kulon progo district belongs to the category both with a Grand  Mean value of 4,054. As for the results of the satisfaction of the library in the  Library and Archival Office kulon progo district belongs to the category of good  with a value of Grand Mean of 3,995. This research is expected to provide input  to librarians to improve the ability to communicate well in serving the participants  in order to increase the satisfaction of the participants.
%Z Pembimbing : Dr. Tafrikhuddin, S. Ag., M.Pd.