?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.au=Muhsin+Kalida+%5BEditor%5D%2C+-&rft.aulast=Muhsin+Kalida+%5BEditor%5D&rft.aufirst=-&rft.date=December+2021&rft.isbn=978-623-6386-33-0&rft.btitle=SIKAP+DAN+ETIKA+KUNCI+PELAYANAN+BERMUTU+BAGI+PUSTAKAWAN&rft.tpages=280&rft.genre=book