relation: https://digilib.uin-suka.ac.id/id/eprint/50490/
title: PELAKSANAAN PERLINDUNGAN KONSUMEN  DALAM TRANSAKSI JUAL BELI SECARA ONLINE DI MARKETPLACE TOKOPEDIA, SHOPEE, DAN LAZADA  (TINJAUAN HUKUM POSITIF DAN HUKUM ISLAM)
creator: Sri Lestari, NIM.: 16380065
subject: Ekonomi - Masalah Hukum
subject: Hukum Islam
subject: Jual Beli dalam Islam
description: Marketplace is an online market system where consumers can meet  indirectly with sellers. By implementing a joint account system, marketplace  becomes the shopping choice of the most popular consumers. In Indonesia there  are several marketplaces that are often used by consumers including Tokopedia,  Shopee and Lazada. The various conveniences and features provided by the three  marketplaces are still more or less an imbalance between the rights and obligations  of sellers and consumers as well as with the contractual terms system applied.  Inconsistencies between the system requirements and provisions with the  implementation among them products received by consumers not in accordance  with orders, unilateral cancellation from sellers or marketplaces, orders  experiencing delays, undeliverable items, goods received by consumers damaged  or defective and fraud. These conditions cause consumers to suffer losses and the  need to protec the rights of consumer in buying and selling in the marketplace. As  for from the three marketplaces, it is necessary to know a marketplace that is more  protective of consumers so that it can be a reference for consumers in choosing  safer online trading.  This research method uses a qualitative method with the type of research in  the form of field research which in analyzing the protection of transactions online  trading of marketplace Tokopedia, Shopee and Lazada based on the approach of  positive law and Islamic law.This research is a descriptive analysis, which explains  the data obtained from observations in the related marketpace and the results of  consumer interviews that have been disadvantaged by related marketplaces which  is then analyzed in depth.  Based on the results of the study it can be concluded that the description of  consumer protection in the Tokopedia, Shopee and Lazada with the Center for  Resolution, Guarantee and form of return of goods / funds. Based on the review of  the positive law the three marketplaces have provided complete information  relating to the terms of the contract, compensation in the form of refunds/goods,  and dispute resolution. There are still sellers in the marketplace who have not  fulfilled consumer rights such as, the right to obtain goods and/or services in  accordance with the exchange rate and conditions and guarantees promised, the  right to correct, clear and honest information about the conditions and guarantees  of goods and/or services , the right to obtain compensation, compensation and/or  compensation and violates article 16 of the UUPK and does not comply with article  28 paragraph 1 of the ITE Law in the event of fraud. Based on the review of Islamic  Law, it is not in accordance with the principles of Islamic business ethics because  there are still sellers who have not fulfilled the rights of consumers in Islamic law  by providing compensation (dhaman) so that it can damage the principle of attara>  d}i> consumers. Then there are some sellers who still commit fraud so buying and  selling is prohibited in Islamic law because it is a sale and purchase that contains  elements of garar. As for Tokopedia, Shopee and Lazada have implemented khiya>r  asy-syart}, khiya> r al-’aib, and khiya> r ar-ru’yah.
date: 2020-05-19
type: Thesis
type: NonPeerReviewed
format: text
language: id
identifier: https://digilib.uin-suka.ac.id/id/eprint/50490/1/16380065_BAB-I_BAB-V_DAFTAR-PUSTAKA-1.pdf
format: text
language: id
identifier: https://digilib.uin-suka.ac.id/id/eprint/50490/2/16380065_BAB-II_sampai_SEBELUM-BAB-TERAKHIR.pdf
identifier:   Sri Lestari, NIM.: 16380065  (2020) PELAKSANAAN PERLINDUNGAN KONSUMEN DALAM TRANSAKSI JUAL BELI SECARA ONLINE DI MARKETPLACE TOKOPEDIA, SHOPEE, DAN LAZADA (TINJAUAN HUKUM POSITIF DAN HUKUM ISLAM).  Skripsi thesis, UIN SUNAN KALIJAGA YOGYAKARTA.