<> "The repository administrator has not yet configured an RDF license."^^ . <> . . . "MODEL KEPUASAN NASABAH PADA PERBANKAN SYARIAH DI MADURA"^^ . "This study aims to examine the effect of exogenous variables in the\r\nform of trust, service quality, and relational marketing on the endogenous\r\nvariable of maṣlaḥah satisfaction, the effect of exogenous variables of\r\nrelational marketing on the endogenous variable of customer loyalty, and\r\nthe effect of the endogenous variable of maṣlaḥah satisfaction on the\r\nendogenous variable of customer loyalty at Islamic banks in Madura. One\r\nof the novelties in this research is to formulate satisfaction in an Islamic\r\nway which is then given the name maṣlaḥah satisfaction theory. This is\r\ndue to the measurement of customer satisfaction used by researchers\r\ncurrently still using measurements from Oliver’s theory, The Expectancy-\r\nDisconfirmation Paradigm.\r\nThis type of research is survey research using a quantitative\r\napproach. The type of data used is the type of primary data with the data\r\nsource of Islamic bank customers in Madura. The sampling technique\r\nused is purposive sampling by screening respondents who make\r\ntransactions for at least 6 months at Islamic banks in Madura, as many as\r\n120 samples. The data analysis technique in this study uses SEM\r\n(Structural Equation Modeling) using the Smart-PLS version 3.2.9\r\nprogram.\r\nAn important finding in this study is that there is a positive and\r\nsignificant correlation between service quality, relational marketing, and\r\nmaṣlaḥah satisfaction. There is also a positive and significant correlation\r\nbetween relational marketing and maṣlaḥah satisfaction with the loyalty\r\nof Islamic bank customers in Madura. The correlation between maṣlaḥah\r\nsatisfaction and loyalty is the closest correlation. Service quality and\r\nrelational marketing need to be improved in order to obtain and maintain\r\nlong-term correlations between Islamic banks and customers through\r\nmaṣlaḥah satisfaction and loyalty. Meanwhile, it was found that there was\r\nno correlation between trust and maṣlaḥah satisfaction. Therefore,\r\nIslamic banks should give satisfaction to customers first so that it will\r\nthen have an impact on customer loyalty. Trust will not be beneficial if\r\ncustomers have the knowledge and are able to control the activities of\r\nIslamic banks that are different from their competitors in terms of values\r\nbased on Islamic teachings."^^ . "2022-08-23" . . . . "UIN SUNAN KALIJAGA YOGYAKARTA"^^ . . . "PASCASARJANA, UIN SUNAN KALIJAGA YOGYAKARTA"^^ . . . . . . . . . "NIM.: 1530316011"^^ . "Anna Zakiyah Hastriana"^^ . "NIM.: 1530316011 Anna Zakiyah Hastriana"^^ . . . . . . "MODEL KEPUASAN NASABAH PADA PERBANKAN SYARIAH DI MADURA (Text)"^^ . . . . . "1530316011_BAB-I_IV-atau-V_DAFTAR-PUSTAKA.pdf"^^ . . . "MODEL KEPUASAN NASABAH PADA PERBANKAN SYARIAH DI MADURA (Text)"^^ . . . . . "MODEL KEPUASAN NASABAH PADA PERBANKAN SYARIAH DI MADURA (Other)"^^ . . . . . . "MODEL KEPUASAN NASABAH PADA PERBANKAN SYARIAH DI MADURA (Other)"^^ . . . . . . "MODEL KEPUASAN NASABAH PADA PERBANKAN SYARIAH DI MADURA (Other)"^^ . . . . . . "MODEL KEPUASAN NASABAH PADA PERBANKAN SYARIAH DI MADURA (Other)"^^ . . . . . . "MODEL KEPUASAN NASABAH PADA PERBANKAN SYARIAH DI MADURA (Other)"^^ . . . . . . "lightbox.jpg"^^ . . . "MODEL KEPUASAN NASABAH PADA PERBANKAN SYARIAH DI MADURA (Other)"^^ . . . . . . "preview.jpg"^^ . . . "MODEL KEPUASAN NASABAH PADA PERBANKAN SYARIAH DI MADURA (Other)"^^ . . . . . . "medium.jpg"^^ . . . "MODEL KEPUASAN NASABAH PADA PERBANKAN SYARIAH DI MADURA (Other)"^^ . . . . . . "small.jpg"^^ . . . "MODEL KEPUASAN NASABAH PADA PERBANKAN SYARIAH DI MADURA (Other)"^^ . . . . . . "indexcodes.txt"^^ . . . "MODEL KEPUASAN NASABAH PADA PERBANKAN SYARIAH DI MADURA (Other)"^^ . . . . . "HTML Summary of #53648 \n\nMODEL KEPUASAN NASABAH PADA PERBANKAN SYARIAH DI MADURA\n\n" . "text/html" . . . "Perbankan Syariah" . .