?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.au=Rifqah+Thayyibah%2C+NIM.%3A+07390049&rft.aulast=Rifqah+Thayyibah&rft.aufirst=NIM.%3A+07390049&rft.degree=Skripsi&rft.date=11+November+2011&rft.title=PENGARUH+KUALITAS+PELAYANAN+TERHADAP+KEPUASAN+NASABAH+(STUDI+KASUS+PT+ASURANSI+TAKAFUL+KELUARGA+JAKARTA)&rft.inst=UIN+SUNAN+KALIJAGA+YOGYAKARTA&rft.tpages=170