eprintid: 66510
rev_number: 10
eprint_status: archive
userid: 12460
dir: disk0/00/06/65/10
datestamp: 2024-08-14 04:01:26
lastmod: 2024-08-14 04:01:26
status_changed: 2024-08-14 04:01:26
type: thesis
metadata_visibility: show
contact_email: muh.khabib@uin-suka.ac.id
creators_name: Herani, NIM.: 20103040009
title: PELAKSANAAN PELAYANAN PUBLIK DI KANTOR DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN POLEWALI MANDAR SULAWESI BARAT BERDASARKAN UNDANG-UNDANG NOMOR 25 TAHUN 2009 TENTANG PELAYANAN PUBLIK
ispublished: pub
subjects: 348.598
divisions: il_hum
full_text_status: restricted
keywords: Pelayanan Publik, Undang-Undang Nomor 25 Taun 2009, Dinas Kependudukan dan Pencatatan Sipil Kabupaten Polewali Mandar
note: Pembimbing: Dr. Hj. Siti Fatimah, S. H., M.Hum.
abstract: Public services are a series of activities in fulfilling service needs for every citizen and resident in the form of goods, services and / or administrative services as regulated in Law Number 25 of 2009 concerning Public Services. The implementation of public services at the Population and Civil Registration Office of Polewali Mandar Regency is still complained about by some people, because it is not efficient and effective, such as the slow implementation of services and document completion; convoluted service procedures and limited facilities provided by the Population and Civil Registration Office of Polewali Mandar Regency (Ducapil).
The type of research is field research (Field Research). The nature of the research used is descriptive-analytic, with a juridical-empirical approach with data collection techniques with observation, interviews, questionnaires and documentation.
The results showed that the implementation of public services at the Population and Civil Registration Office of Polewali Mandar Regency was not fully in accordance with the principles of Law Number 25 of 2009 concerning Public Services. From the analysis conducted, only 6 of the 10 principles in the law are well implemented, namely the principles of public interest, legal certainty, accountability, professionalism, equal rights / non-discrimination, and openness. However, the Population and Civil Registration Office of Polewali Mandar Regency has tried to meet public service standards but is constrained by limited tools and technology; lack of public facilities, human resources, namely the unprofessional attitude of employees, and lack of community participation. In the future, public services at the Population and Civil Registration Office of Polewali Mandar need further improvement, quality improvement to achieve efficient and effective implementation according to the principles of good governance.
date: 2024-06-10
date_type: published
pages: 106
institution: UIN SUNAN KALIJAGA YOGYAKARTA
department: FAKULTAS SYARI’AH DAN HUKUM
thesis_type: skripsi
thesis_name: other
citation:   Herani, NIM.: 20103040009  (2024) PELAKSANAAN PELAYANAN PUBLIK DI KANTOR DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN POLEWALI MANDAR SULAWESI BARAT BERDASARKAN UNDANG-UNDANG NOMOR 25 TAHUN 2009 TENTANG PELAYANAN PUBLIK.  Skripsi thesis, UIN SUNAN KALIJAGA YOGYAKARTA.   
document_url: https://digilib.uin-suka.ac.id/id/eprint/66510/1/20103040009_BAB-I_IV-atau-V_DAFTAR-PUSTAKA.pdf
document_url: https://digilib.uin-suka.ac.id/id/eprint/66510/2/20103040009_BAB-II_sampai_SEBELUM-BAB-TERAKHIR.pdf