eprintid: 66515 rev_number: 10 eprint_status: archive userid: 12460 dir: disk0/00/06/65/15 datestamp: 2024-08-14 04:41:06 lastmod: 2024-08-14 04:41:06 status_changed: 2024-08-14 04:41:06 type: thesis metadata_visibility: show contact_email: muh.khabib@uin-suka.ac.id creators_name: Arif Yudha Ryouswantoro, NIM.: 20103040078 title: PENCANTUMAN KLAUSULA BAKU DALAM USAHA TOKO ELEKTRONIK BERDASARKAN UNDANG-UNDANG NOMOR 8 TAHUN 1999 TENTANG PERLINDUNGAN KONSUMEN DI KOTA YOGYAKARTA ispublished: pub subjects: 343.071 divisions: il_hum full_text_status: restricted keywords: Klausula Baku, Perlindungan Konsumen, Toko Elektronik note: Pembimbing: Iswantoro S.H., M.H. abstract: Currently, the use of electronic goods has become a necessity for society, these goods can be purchased at various electronics stores. However, when carrying out sales and purchases, standard clauses are often found listed in the payment receipt. A standard clause is an agreement made by someone unilaterally, so that considering the position of consumers who are below the business actor, the business actor as the maker of the standard clause can carry out the conditions in its inclusion. This research aims to find out whether the inclusion of standard clauses for electronics shops in Yogyakarta City is different from the law and what is the role of BPSK as the authorized institution in supervising the inclusion of these standard clauses. The research method used by the author is a field study method, where research was carried out in electronics shops domiciled in Yogyakarta City, the Yogyakarta City Consumer Dispute Resolution Agency, as well as consumers of electronics shops. This research is descriptive analytical, namely a research method that focuses on describing research objects which are then researched and analyzed through field data that has been collected, then the theoretical framework used in this research is legal certainty theory, legal protection theory, and consumer protection theory. The inclusion of a standard clause by electronics shops in the city of Yogyakarta, which reads "goods that have been purchased cannot be exchanged/returned", is considered null and void, because it has exceeded several elements stated in Law Number 8 of 1999 concerning Protection. Consumer. The reason for this widespread inclusion is due to a lack of knowledge by business actors about protecting consumers, where this lack of knowledge has resulted in the Yogyakarta City BPSK not carrying out its duties as an institution that monitors standard clauses. However, the fact is that it is known that the Yogyakarta City BPSK is not carrying out its duties due to several inhibiting factors. The result of this inhibiting factor is that business actors often include standard clauses that can be detrimental to consumers. date: 2024-06-11 date_type: published pages: 139 institution: UIN SUNAN KALIJAGA YOGYAKARTA department: FAKULTAS SYARI’AH DAN HUKUM thesis_type: skripsi thesis_name: other citation: Arif Yudha Ryouswantoro, NIM.: 20103040078 (2024) PENCANTUMAN KLAUSULA BAKU DALAM USAHA TOKO ELEKTRONIK BERDASARKAN UNDANG-UNDANG NOMOR 8 TAHUN 1999 TENTANG PERLINDUNGAN KONSUMEN DI KOTA YOGYAKARTA. Skripsi thesis, UIN SUNAN KALIJAGA YOGYAKARTA. document_url: https://digilib.uin-suka.ac.id/id/eprint/66515/1/20103040078_BAB-I_IV-atau-V_DAFTAR-PUSTAKA.pdf document_url: https://digilib.uin-suka.ac.id/id/eprint/66515/2/20103040078_BAB-II_sampai_SEBELUM-BAB-TERAKHIR.pdf