<> <http://www.w3.org/2000/01/rdf-schema#comment> "The repository administrator has not yet configured an RDF license."^^<http://www.w3.org/2001/XMLSchema#string> .
<> <http://xmlns.com/foaf/0.1/primaryTopic> <http://digilib.uin-suka.ac.id/id/eprint/66902> .
<http://digilib.uin-suka.ac.id/id/eprint/66902> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://purl.org/ontology/bibo/Thesis> .
<http://digilib.uin-suka.ac.id/id/eprint/66902> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://purl.org/ontology/bibo/Article> .
<http://digilib.uin-suka.ac.id/id/eprint/66902> <http://purl.org/dc/terms/title> "DETERMINAN CUSTOMER RETENTION PADA BANK NTB SYARIAH"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.uin-suka.ac.id/id/eprint/66902> <http://purl.org/ontology/bibo/abstract> "In order to overcome the tight competition in the banking industry in the NTB region, Bank NTB Syariah must develop the most appropriate plan to become a winner in the competition. Customer retention is the main strategy used by Islamic banking to achieve success in commercial competition. This study aims to determine the determinants of customer retention at Bank NTB Syariah. The approach used is quantitative using a Structural Equation Model (SEM) approach based on Partial Least Square (PLS). The sample used in this study were customers of Bank NTB Syariah. The results showed that the variables of trust, Islamic business ethics, and relationship marketing have a significant positive effect on customer retention at Bank NTB Syariah. While the variables of service and satisfaction have no effect on customer retention."^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.uin-suka.ac.id/id/eprint/66902> <http://purl.org/dc/terms/date> "2024-08-08" .
<http://digilib.uin-suka.ac.id/id/document/949817> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://purl.org/ontology/bibo/Document> .
<http://digilib.uin-suka.ac.id/id/document/949818> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://purl.org/ontology/bibo/Document> .
<http://digilib.uin-suka.ac.id/id/org/ext-1ea96a2503a70ef7fcbae7670153192b> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://xmlns.com/foaf/0.1/Organization> .
<http://digilib.uin-suka.ac.id/id/org/ext-1ea96a2503a70ef7fcbae7670153192b> <http://xmlns.com/foaf/0.1/name> "UIN SUNAN KALIJAGA YOGYAKARTA"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.uin-suka.ac.id/id/eprint/66902> <http://purl.org/dc/terms/issuer> <http://digilib.uin-suka.ac.id/id/org/ext-1ea96a2503a70ef7fcbae7670153192b> .
<http://digilib.uin-suka.ac.id/id/org/ext-19494ec503dfa5bfdd42e0d48d9b7513> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://xmlns.com/foaf/0.1/Organization> .
<http://digilib.uin-suka.ac.id/id/org/ext-19494ec503dfa5bfdd42e0d48d9b7513> <http://xmlns.com/foaf/0.1/name> "FAKULTAS EKONOMI DAN BISNIS ISLAM, UIN SUNAN KALIJAGA YOGYAKARTA"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.uin-suka.ac.id/id/org/ext-19494ec503dfa5bfdd42e0d48d9b7513> <http://purl.org/dc/terms/isPartOf> <http://digilib.uin-suka.ac.id/id/org/ext-1ea96a2503a70ef7fcbae7670153192b> .
<http://digilib.uin-suka.ac.id/id/eprint/66902> <http://purl.org/dc/terms/issuer> <http://digilib.uin-suka.ac.id/id/org/ext-19494ec503dfa5bfdd42e0d48d9b7513> .
<http://digilib.uin-suka.ac.id/id/org/ext-1ea96a2503a70ef7fcbae7670153192b> <http://purl.org/dc/terms/hasPart> <http://digilib.uin-suka.ac.id/id/org/ext-19494ec503dfa5bfdd42e0d48d9b7513> .
<http://digilib.uin-suka.ac.id/id/eprint/66902> <http://purl.org/ontology/bibo/status> <http://purl.org/ontology/bibo/status/published> .
<http://digilib.uin-suka.ac.id/id/eprint/66902> <http://purl.org/dc/terms/creator> <http://digilib.uin-suka.ac.id/id/person/ext-14b28fac309d2b0bca117c69db0a0a48> .
<http://digilib.uin-suka.ac.id/id/eprint/66902> <http://purl.org/ontology/bibo/authorList> <http://digilib.uin-suka.ac.id/id/eprint/66902#authors> .
<http://digilib.uin-suka.ac.id/id/eprint/66902#authors> <http://www.w3.org/1999/02/22-rdf-syntax-ns#_1> <http://digilib.uin-suka.ac.id/id/person/ext-14b28fac309d2b0bca117c69db0a0a48> .
<http://digilib.uin-suka.ac.id/id/person/ext-14b28fac309d2b0bca117c69db0a0a48> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://xmlns.com/foaf/0.1/Person> .
<http://digilib.uin-suka.ac.id/id/person/ext-14b28fac309d2b0bca117c69db0a0a48> <http://xmlns.com/foaf/0.1/givenName> "NIM.: 22208011009"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.uin-suka.ac.id/id/person/ext-14b28fac309d2b0bca117c69db0a0a48> <http://xmlns.com/foaf/0.1/familyName> "Dedi Gunawan"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.uin-suka.ac.id/id/person/ext-14b28fac309d2b0bca117c69db0a0a48> <http://xmlns.com/foaf/0.1/name> "NIM.: 22208011009 Dedi Gunawan"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.uin-suka.ac.id/id/eprint/66902> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/EPrint> .
<http://digilib.uin-suka.ac.id/id/eprint/66902> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/ThesisEPrint> .
<http://digilib.uin-suka.ac.id/id/eprint/66902> <http://purl.org/dc/terms/isPartOf> <http://digilib.uin-suka.ac.id/id/repository> .
<http://digilib.uin-suka.ac.id/id/eprint/66902> <http://eprints.org/ontology/hasDocument> <http://digilib.uin-suka.ac.id/id/document/949817> .
<http://digilib.uin-suka.ac.id/id/document/949817> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.uin-suka.ac.id/id/document/949817> <http://www.w3.org/2000/01/rdf-schema#label> "DETERMINAN CUSTOMER RETENTION PADA BANK NTB SYARIAH (Text)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.uin-suka.ac.id/id/eprint/66902> <http://purl.org/dc/elements/1.1/hasVersion> <http://digilib.uin-suka.ac.id/id/document/949817> .
<http://digilib.uin-suka.ac.id/id/eprint/66902> <http://eprints.org/ontology/hasPublished> <http://digilib.uin-suka.ac.id/id/document/949817> .
<http://digilib.uin-suka.ac.id/id/document/949817> <http://eprints.org/ontology/hasFile> <https://digilib.uin-suka.ac.id/id/eprint/66902/1/22208011009_BAB-I_IV-atau-V_DAFTAR-PUSTAKA.pdf> .
<http://digilib.uin-suka.ac.id/id/document/949817> <http://purl.org/dc/terms/hasPart> <https://digilib.uin-suka.ac.id/id/eprint/66902/1/22208011009_BAB-I_IV-atau-V_DAFTAR-PUSTAKA.pdf> .
<https://digilib.uin-suka.ac.id/id/eprint/66902/1/22208011009_BAB-I_IV-atau-V_DAFTAR-PUSTAKA.pdf> <http://www.w3.org/2000/01/rdf-schema#label> "22208011009_BAB-I_IV-atau-V_DAFTAR-PUSTAKA.pdf"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.uin-suka.ac.id/id/eprint/66902> <http://eprints.org/ontology/hasDocument> <http://digilib.uin-suka.ac.id/id/document/949818> .
<http://digilib.uin-suka.ac.id/id/document/949818> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.uin-suka.ac.id/id/document/949818> <http://www.w3.org/2000/01/rdf-schema#label> "DETERMINAN CUSTOMER RETENTION PADA BANK NTB SYARIAH (Text)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.uin-suka.ac.id/id/eprint/66902> <http://purl.org/dc/elements/1.1/hasVersion> <http://digilib.uin-suka.ac.id/id/document/949818> .
<http://digilib.uin-suka.ac.id/id/eprint/66902> <http://eprints.org/ontology/hasPublished> <http://digilib.uin-suka.ac.id/id/document/949818> .
<http://digilib.uin-suka.ac.id/id/eprint/66902> <http://eprints.org/ontology/hasDocument> <http://digilib.uin-suka.ac.id/id/document/952664> .
<http://digilib.uin-suka.ac.id/id/document/952664> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.uin-suka.ac.id/id/document/952664> <http://www.w3.org/2000/01/rdf-schema#label> "DETERMINAN CUSTOMER RETENTION PADA BANK NTB SYARIAH (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.uin-suka.ac.id/id/document/952664> <http://eprints.org/relation/isVersionOf> <http://digilib.uin-suka.ac.id/id/document/949818> .
<http://digilib.uin-suka.ac.id/id/document/952664> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.uin-suka.ac.id/id/document/949818> .
<http://digilib.uin-suka.ac.id/id/document/952664> <http://eprints.org/relation/islightboxThumbnailVersionOf> <http://digilib.uin-suka.ac.id/id/document/949818> .
<http://digilib.uin-suka.ac.id/id/eprint/66902> <http://eprints.org/ontology/hasDocument> <http://digilib.uin-suka.ac.id/id/document/952665> .
<http://digilib.uin-suka.ac.id/id/document/952665> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.uin-suka.ac.id/id/document/952665> <http://www.w3.org/2000/01/rdf-schema#label> "DETERMINAN CUSTOMER RETENTION PADA BANK NTB SYARIAH (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.uin-suka.ac.id/id/document/952665> <http://eprints.org/relation/isVersionOf> <http://digilib.uin-suka.ac.id/id/document/949818> .
<http://digilib.uin-suka.ac.id/id/document/952665> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.uin-suka.ac.id/id/document/949818> .
<http://digilib.uin-suka.ac.id/id/document/952665> <http://eprints.org/relation/ispreviewThumbnailVersionOf> <http://digilib.uin-suka.ac.id/id/document/949818> .
<http://digilib.uin-suka.ac.id/id/eprint/66902> <http://eprints.org/ontology/hasDocument> <http://digilib.uin-suka.ac.id/id/document/952666> .
<http://digilib.uin-suka.ac.id/id/document/952666> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.uin-suka.ac.id/id/document/952666> <http://www.w3.org/2000/01/rdf-schema#label> "DETERMINAN CUSTOMER RETENTION PADA BANK NTB SYARIAH (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.uin-suka.ac.id/id/document/952666> <http://eprints.org/relation/isVersionOf> <http://digilib.uin-suka.ac.id/id/document/949818> .
<http://digilib.uin-suka.ac.id/id/document/952666> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.uin-suka.ac.id/id/document/949818> .
<http://digilib.uin-suka.ac.id/id/document/952666> <http://eprints.org/relation/ismediumThumbnailVersionOf> <http://digilib.uin-suka.ac.id/id/document/949818> .
<http://digilib.uin-suka.ac.id/id/eprint/66902> <http://eprints.org/ontology/hasDocument> <http://digilib.uin-suka.ac.id/id/document/952667> .
<http://digilib.uin-suka.ac.id/id/document/952667> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.uin-suka.ac.id/id/document/952667> <http://www.w3.org/2000/01/rdf-schema#label> "DETERMINAN CUSTOMER RETENTION PADA BANK NTB SYARIAH (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.uin-suka.ac.id/id/document/952667> <http://eprints.org/relation/isVersionOf> <http://digilib.uin-suka.ac.id/id/document/949818> .
<http://digilib.uin-suka.ac.id/id/document/952667> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.uin-suka.ac.id/id/document/949818> .
<http://digilib.uin-suka.ac.id/id/document/952667> <http://eprints.org/relation/issmallThumbnailVersionOf> <http://digilib.uin-suka.ac.id/id/document/949818> .
<http://digilib.uin-suka.ac.id/id/eprint/66902> <http://eprints.org/ontology/hasDocument> <http://digilib.uin-suka.ac.id/id/document/952668> .
<http://digilib.uin-suka.ac.id/id/document/952668> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.uin-suka.ac.id/id/document/952668> <http://www.w3.org/2000/01/rdf-schema#label> "DETERMINAN CUSTOMER RETENTION PADA BANK NTB SYARIAH (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.uin-suka.ac.id/id/document/952668> <http://eprints.org/relation/isVersionOf> <http://digilib.uin-suka.ac.id/id/document/949817> .
<http://digilib.uin-suka.ac.id/id/document/952668> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.uin-suka.ac.id/id/document/949817> .
<http://digilib.uin-suka.ac.id/id/document/952668> <http://eprints.org/relation/islightboxThumbnailVersionOf> <http://digilib.uin-suka.ac.id/id/document/949817> .
<http://digilib.uin-suka.ac.id/id/document/952668> <http://eprints.org/ontology/hasFile> <https://digilib.uin-suka.ac.id/id/eprint/66902/7/lightbox.jpg> .
<http://digilib.uin-suka.ac.id/id/document/952668> <http://purl.org/dc/terms/hasPart> <https://digilib.uin-suka.ac.id/id/eprint/66902/7/lightbox.jpg> .
<https://digilib.uin-suka.ac.id/id/eprint/66902/7/lightbox.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "lightbox.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.uin-suka.ac.id/id/eprint/66902> <http://eprints.org/ontology/hasDocument> <http://digilib.uin-suka.ac.id/id/document/952669> .
<http://digilib.uin-suka.ac.id/id/document/952669> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.uin-suka.ac.id/id/document/952669> <http://www.w3.org/2000/01/rdf-schema#label> "DETERMINAN CUSTOMER RETENTION PADA BANK NTB SYARIAH (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.uin-suka.ac.id/id/document/952669> <http://eprints.org/relation/isVersionOf> <http://digilib.uin-suka.ac.id/id/document/949817> .
<http://digilib.uin-suka.ac.id/id/document/952669> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.uin-suka.ac.id/id/document/949817> .
<http://digilib.uin-suka.ac.id/id/document/952669> <http://eprints.org/relation/ispreviewThumbnailVersionOf> <http://digilib.uin-suka.ac.id/id/document/949817> .
<http://digilib.uin-suka.ac.id/id/document/952669> <http://eprints.org/ontology/hasFile> <https://digilib.uin-suka.ac.id/id/eprint/66902/8/preview.jpg> .
<http://digilib.uin-suka.ac.id/id/document/952669> <http://purl.org/dc/terms/hasPart> <https://digilib.uin-suka.ac.id/id/eprint/66902/8/preview.jpg> .
<https://digilib.uin-suka.ac.id/id/eprint/66902/8/preview.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "preview.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.uin-suka.ac.id/id/eprint/66902> <http://eprints.org/ontology/hasDocument> <http://digilib.uin-suka.ac.id/id/document/952670> .
<http://digilib.uin-suka.ac.id/id/document/952670> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.uin-suka.ac.id/id/document/952670> <http://www.w3.org/2000/01/rdf-schema#label> "DETERMINAN CUSTOMER RETENTION PADA BANK NTB SYARIAH (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.uin-suka.ac.id/id/document/952670> <http://eprints.org/relation/isVersionOf> <http://digilib.uin-suka.ac.id/id/document/949817> .
<http://digilib.uin-suka.ac.id/id/document/952670> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.uin-suka.ac.id/id/document/949817> .
<http://digilib.uin-suka.ac.id/id/document/952670> <http://eprints.org/relation/ismediumThumbnailVersionOf> <http://digilib.uin-suka.ac.id/id/document/949817> .
<http://digilib.uin-suka.ac.id/id/document/952670> <http://eprints.org/ontology/hasFile> <https://digilib.uin-suka.ac.id/id/eprint/66902/9/medium.jpg> .
<http://digilib.uin-suka.ac.id/id/document/952670> <http://purl.org/dc/terms/hasPart> <https://digilib.uin-suka.ac.id/id/eprint/66902/9/medium.jpg> .
<https://digilib.uin-suka.ac.id/id/eprint/66902/9/medium.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "medium.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.uin-suka.ac.id/id/eprint/66902> <http://eprints.org/ontology/hasDocument> <http://digilib.uin-suka.ac.id/id/document/952671> .
<http://digilib.uin-suka.ac.id/id/document/952671> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.uin-suka.ac.id/id/document/952671> <http://www.w3.org/2000/01/rdf-schema#label> "DETERMINAN CUSTOMER RETENTION PADA BANK NTB SYARIAH (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.uin-suka.ac.id/id/document/952671> <http://eprints.org/relation/isVersionOf> <http://digilib.uin-suka.ac.id/id/document/949817> .
<http://digilib.uin-suka.ac.id/id/document/952671> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.uin-suka.ac.id/id/document/949817> .
<http://digilib.uin-suka.ac.id/id/document/952671> <http://eprints.org/relation/issmallThumbnailVersionOf> <http://digilib.uin-suka.ac.id/id/document/949817> .
<http://digilib.uin-suka.ac.id/id/document/952671> <http://eprints.org/ontology/hasFile> <https://digilib.uin-suka.ac.id/id/eprint/66902/10/small.jpg> .
<http://digilib.uin-suka.ac.id/id/document/952671> <http://purl.org/dc/terms/hasPart> <https://digilib.uin-suka.ac.id/id/eprint/66902/10/small.jpg> .
<https://digilib.uin-suka.ac.id/id/eprint/66902/10/small.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "small.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.uin-suka.ac.id/id/eprint/66902> <http://www.w3.org/2000/01/rdf-schema#seeAlso> <https://digilib.uin-suka.ac.id/id/eprint/66902/> .
<https://digilib.uin-suka.ac.id/id/eprint/66902/> <http://purl.org/dc/elements/1.1/title> "HTML Summary of #66902 \n\nDETERMINAN CUSTOMER RETENTION PADA BANK NTB SYARIAH\n\n" .
<https://digilib.uin-suka.ac.id/id/eprint/66902/> <http://purl.org/dc/elements/1.1/format> "text/html" .
<https://digilib.uin-suka.ac.id/id/eprint/66902/> <http://xmlns.com/foaf/0.1/primaryTopic> <http://digilib.uin-suka.ac.id/id/eprint/66902> .
<http://digilib.uin-suka.ac.id/id/subject/297.273> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://www.w3.org/2004/02/skos/core#Concept> .
<http://digilib.uin-suka.ac.id/id/subject/297.273> <http://www.w3.org/2004/02/skos/core#prefLabel> "297.273 Islam dan Ilmu Ekonomi, Perbankan Syariah, Lembaga Keuangan Syariah" .
<http://digilib.uin-suka.ac.id/id/eprint/66902> <http://purl.org/dc/terms/subject> <http://digilib.uin-suka.ac.id/id/subject/297.273> .