?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.au=Setia+Rini+Nushrothul+Jannah%2C+NIM.%3A+20108020104&rft.aulast=Setia+Rini+Nushrothul+Jannah&rft.aufirst=NIM.%3A+20108020104&rft.degree=Skripsi&rft.date=10+June+2024&rft.title=Pengaruh+Electronic+Customer+Relationship+Management+%2C+Electronic+Banking+Service+Quality+Terhadap+Customer+Loyalty+dengan+Customer+Satisfaction+sebagai+Variabel+Intervening+(Studi+Kasus+Pengguna+BSI+Mobile+di+Yogyakarta)&rft.inst=UIN+SUNAN+KALIJAGA+YOGYAKARTA&rft.tpages=149