@phdthesis{digilib68927,
           month = {September},
           title = {KUALITAS LAYANAN PERPUSTAKAAN AMARTA SMA NEGERI 1 BANTUL BERDASAR LIBQUAL},
          school = {UIN SUNAN KALIJAGA YOGYAKARTA},
          author = {NIM.: 18101040063 Santika Rahayu},
            year = {2023},
            note = {Pembimbing: Dr. Anis Masruri, S.Ag., S.IP., M.Si},
        keywords = {LIBQUAL, Kualitas Layanan, Layanan Perpustakaan},
             url = {https://digilib.uin-suka.ac.id/id/eprint/68927/},
        abstract = {This research discusses the quality of Amarta library services at SMA
Negeri 1 Bantul. The aim of this research is to determine user perceptions
of the quality of Amarta Library services at SMA Negeri 1 Bantul. This
type of research is descriptive quantitative research using the LIBQUAL
method. It is hoped that this research will be useful for the world of libraries
and education in measuring the quality of Amarta Library services at SMA
Negeri 1 Bantul and can provide input to library managers to take further
development and improvement in terms of library services. In this research,
the researcher determined that questionnaires and interviews were the
primary data sources. rata ratawhile, secondary data sources are
documentation and observation. This research uses descriptive statistical
data analysis techniques. In this research, the formulas that will be used to
analyze the data are the rata rata and grand rata rata. After analyzing and
interpreting the average value of service quality from the four sub-variables,
the calculation was then carried out again and obtained an average value of
3.49. With this average value, users' perceptions of the quality of Amarta
library services at SMA Negeri 1 Bantul can be broken down very wel}
}