TY - THES N1 - Mahfud Asyari, S.E., M.M. ID - digilib71545 UR - https://digilib.uin-suka.ac.id/id/eprint/71545/ A1 - Irfa? Amalia Azizah, NIM.: 21108020110 Y1 - 2025/06/04/ N2 - This research aims to determine the effect of emotional intelligence, internal communication, conflict resolution, and job involvement on employee performance at Bank BPD DIY Syariah. This research uses a quantitative method and uses a multiple linear regression analysis model using SPSS 25.0 software. This research involved all employees of Bank BPD DIY Syariah headquarter located on Jl. Magelang, sample with 35 respondents selected using simple random sampling technique. The results of this research indicate that emotional intelligence has a significant positive effect on employee performance at Bank BPD DIY Syariah of 25,8% with a significance level 0,000 < 0,05. Internal communication has a positive but insignificant effect on employee performance at Bank BPD DIY Syariah of 6,7% with a significance level of 0,381 > 0,05. Conflict resolution has a significant positive effect on employee performance at Bank BPD DIY Syariah of 24,6% with a significance level 0,003 < 0,05. Job involvement has a significant negative effect on employee performance at Bank BPD DIY Syariah of -12,6% with a significance level of 0,040 < 0,05. PB - UIN SUNAN KALIJAGA YOGYAKARTA KW - Kecerdasan Emosional KW - Komunikasi Internal KW - Resolusi Konflik KW - Keterlibatan Kerja KW - Kinerja Karyawan M1 - skripsi TI - PENGARUH KECERDASAN EMOSIONAL, KOMUNIKASI INTERNAL, RESOLUSI KONFLIK, DAN KETERLIBATAN KERJA TERHADAP KINERJA KARYAWAN (STUDI KASUS KARYAWAN BANK BPD DIY SYARIAH) AV - restricted EP - 169 ER -