eprintid: 71775 rev_number: 10 eprint_status: archive userid: 12460 dir: disk0/00/07/17/75 datestamp: 2025-07-11 08:24:42 lastmod: 2025-07-11 08:24:42 status_changed: 2025-07-11 08:24:42 type: thesis metadata_visibility: show contact_email: muh.khabib@uin-suka.ac.id creators_name: Logis Ake Arisa, NIM.: 21106010057 title: ANALISIS SISTEM ANTRIAN MULTI CHANNEL SINGLE PHASE PADA MANNA KAMPUS C. SIMANJUNTAK YOGYAKARTA ispublished: pub subjects: 560 divisions: jur_mat full_text_status: restricted keywords: Teori Antrian, Multi Channel Single Phase, Optimal, POM QM, QSB+, SPSS note: Muchammad Abrori, S. Si., M. Kom abstract: Queueing is an important part of service systems, especially in the retail sector. This study analyzes the queueing system on the second floor of Manna Kampus C. Simanjuntak Yogyakarta using a Multi Channel Single Phase model with a quantitative approach. Primary data were collected through direct observation over four days during peak hours, then tested for distribution using SPSS and analyzed for performance using QSB+ and POM QM software. The results show that the optimal number of cashiers varies weekly, with the highest need being 6 cashiers in the first week ( date: 2025-05-21 date_type: published pages: 151 institution: UIN SUNAN KALIJAGA YOGYAKARTA department: FAKULTAS SAINS DAN TEKNOLOGI thesis_type: skripsi thesis_name: other citation: Logis Ake Arisa, NIM.: 21106010057 (2025) ANALISIS SISTEM ANTRIAN MULTI CHANNEL SINGLE PHASE PADA MANNA KAMPUS C. SIMANJUNTAK YOGYAKARTA. Skripsi thesis, UIN SUNAN KALIJAGA YOGYAKARTA. document_url: https://digilib.uin-suka.ac.id/id/eprint/71775/1/21106010057_BAB-I_IV-atau-V_DAFTAR-PUSTAKA.pdf document_url: https://digilib.uin-suka.ac.id/id/eprint/71775/2/21106010057_BAB-II_sampai_SEBELUM-BAB-TERAKHIR.pdf