?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.au=Berliana+Marinda%2C+NIM.%3A+21106060028&rft.aulast=Berliana+Marinda&rft.aufirst=NIM.%3A+21106060028&rft.degree=Skripsi&rft.date=11+June+2025&rft.title=ANALISIS+KUALITAS+PELAYANAN+TERHADAP+KEPUASAN+KONSUMEN+MENGGUNAKAN+METODE+SERVICE+QUALITY+(SERVQUAL)+DAN+IMPORTANCE+PERFORMANCE+ANALYSIS+(IPA)+(STUDI+KASUS%3A+SWALAYAN+KOPMA+UIN+SUNAN+KALIJAGA+YOGYAKARTA)&rft.inst=UIN+SUNAN+KALIJAGA+YOGYAKARTA&rft.tpages=110