eprintid: 72078 rev_number: 10 eprint_status: archive userid: 12460 dir: disk0/00/07/20/78 datestamp: 2025-07-23 02:25:11 lastmod: 2025-07-23 02:25:11 status_changed: 2025-07-23 02:25:11 type: thesis metadata_visibility: show contact_email: muh.khabib@uin-suka.ac.id creators_name: Happy Nurhaliza, NIM.: 21108020065 title: PENGARUH BRAND AMBASSADOR, BRAND IMAGE, E-WOM, DAN LITERASI KEUANGAN TERHADAP KEPUTUSAN NASABAH MENGGUNAKAN BYOND BY BSI di PROVINSI DIY ispublished: pub subjects: 297.273 divisions: jur_ps full_text_status: restricted keywords: Brand Ambassador, Brand Image, E-WOM, Literasi Keuangan, Keputusan Nasabah, BYOND by BSI note: Defi Insani Saibil, S.E.I, M.E.K abstract: This study aims to analyze the influence of brand ambassadors, brand image, electronic word of mouth (E-WOM), and financial literacy on customer decisions in using BYOND by BSI in the Province of DIY. Quantitative research methods with 232 respondents and using a multiple linear regression approach were used to analyze data using the SPSS version 27 analysis tool. The results of this study indicate that brand ambassadors, brand image, electronic word of mouth (E-WOM) have a positive and significant influence on customer decisions. While financial literacy does not have a positive influence on customer decisions in using BYOND by BSI. This study is expected to provide insight for Islamic banking to improve digital marketing strategies and strengthen brand image by involving brand ambassadors in attracting customer interest. date: 2025-06-11 date_type: published pages: 183 institution: UIN SUNAN KALIJAGA YOGYAKARTA department: FAKULTAS EKONOMI DAN BISNIS ISLAM thesis_type: skripsi thesis_name: other citation: Happy Nurhaliza, NIM.: 21108020065 (2025) PENGARUH BRAND AMBASSADOR, BRAND IMAGE, E-WOM, DAN LITERASI KEUANGAN TERHADAP KEPUTUSAN NASABAH MENGGUNAKAN BYOND BY BSI di PROVINSI DIY. Skripsi thesis, UIN SUNAN KALIJAGA YOGYAKARTA. document_url: https://digilib.uin-suka.ac.id/id/eprint/72078/1/21108020065_BAB-I_IV-atau-V_DAFTAR-PUSTAKA.pdf document_url: https://digilib.uin-suka.ac.id/id/eprint/72078/2/21108020065_BAB-II_sampai_SEBELUM-BAB-TERAKHIR.pdf