<> "The repository administrator has not yet configured an RDF license."^^ . <> . . . "KUALITAS PELAYANAN SOSIAL BAGI PEMERLU PELAYANAN KESEJAHTERAAN SOSIAL (PPKS) DI SHELTER KESEJAHTERAAN SOSIAL KABUPATEN BANTUL"^^ . "This study aims to analyze the quality of social services for Social Welfare\r\nService Recipients (PPKS) at the Social Welfare Shelter in Bantul Regency, which\r\nfunctions as a temporary referral facility for individuals with various social\r\nvulnerabilities, including people with mental disorders, the homeless, and the\r\nelderly. Using a descriptive qualitative approach and the SERVQUAL theory,\r\nwhich emphasizes five dimensions of service quality—tangibles, reliability,\r\nresponsiveness, assurance, and empathy—data were collected through in-depth\r\ninterviews, observation, and documentation, reinforced by source and technique\r\ntriangulation. The findings reveal that the reliability dimension has not been fully\r\nachieved due to limitations in client monitoring and control systems, while\r\nresponsiveness is hindered by the limited number of personnel, resulting in lessthan-\r\noptimal responses in emergency situations. In terms of assurance, the absence\r\nof regular training programs has limited the development of staff competence,\r\nwhereas in the empathy dimension, some staff demonstrated care and a humanistic\r\napproach, although others remained rigid toward clients. Regarding tangibles,\r\nshelter facilities and infrastructure were assessed as inadequate in terms of\r\ncleanliness, comfort, and room feasibility. Overall, the study concludes that social\r\nservices at the shelter still face structural and operational challenges that require\r\ncomprehensive improvements in both management and institutional support."^^ . "2025-08-20" . . . . "UIN SUNAN KALIJAGA YOGYAKARTA"^^ . . . "FAKULTAS DAKWAH DAN KOMUNIKASI, UIN SUNAN KALIJAGA YOGYAKARTA"^^ . . . . . . . . . "NIM.: 21102050008"^^ . "Titantri Arifah"^^ . "NIM.: 21102050008 Titantri Arifah"^^ . . . . . . "KUALITAS PELAYANAN SOSIAL BAGI PEMERLU PELAYANAN KESEJAHTERAAN SOSIAL (PPKS) DI SHELTER KESEJAHTERAAN SOSIAL KABUPATEN BANTUL (Text)"^^ . . . . . "21102050008_BAB-I_IV-atau-V_DAFTAR-PUSTAKA.pdf"^^ . . . "KUALITAS PELAYANAN SOSIAL BAGI PEMERLU PELAYANAN KESEJAHTERAAN SOSIAL (PPKS) DI SHELTER KESEJAHTERAAN SOSIAL KABUPATEN BANTUL (Text)"^^ . . . . . "KUALITAS PELAYANAN SOSIAL BAGI PEMERLU PELAYANAN KESEJAHTERAAN SOSIAL (PPKS) DI SHELTER KESEJAHTERAAN SOSIAL KABUPATEN BANTUL (Other)"^^ . . . . . . "KUALITAS PELAYANAN SOSIAL BAGI PEMERLU PELAYANAN KESEJAHTERAAN SOSIAL (PPKS) DI SHELTER KESEJAHTERAAN SOSIAL KABUPATEN BANTUL (Other)"^^ . . . . . . "KUALITAS PELAYANAN SOSIAL BAGI PEMERLU PELAYANAN KESEJAHTERAAN SOSIAL (PPKS) DI SHELTER KESEJAHTERAAN SOSIAL KABUPATEN BANTUL (Other)"^^ . . . . . . "KUALITAS PELAYANAN SOSIAL BAGI PEMERLU PELAYANAN KESEJAHTERAAN SOSIAL (PPKS) DI SHELTER KESEJAHTERAAN SOSIAL KABUPATEN BANTUL (Other)"^^ . . . . . . "KUALITAS PELAYANAN SOSIAL BAGI PEMERLU PELAYANAN KESEJAHTERAAN SOSIAL (PPKS) DI SHELTER KESEJAHTERAAN SOSIAL KABUPATEN BANTUL (Other)"^^ . . . . . . "lightbox.jpg"^^ . . . "KUALITAS PELAYANAN SOSIAL BAGI PEMERLU PELAYANAN KESEJAHTERAAN SOSIAL (PPKS) DI SHELTER KESEJAHTERAAN SOSIAL KABUPATEN BANTUL (Other)"^^ . . . . . . "preview.jpg"^^ . . . "KUALITAS PELAYANAN SOSIAL BAGI PEMERLU PELAYANAN KESEJAHTERAAN SOSIAL (PPKS) DI SHELTER KESEJAHTERAAN SOSIAL KABUPATEN BANTUL (Other)"^^ . . . . . . "medium.jpg"^^ . . . "KUALITAS PELAYANAN SOSIAL BAGI PEMERLU PELAYANAN KESEJAHTERAAN SOSIAL (PPKS) DI SHELTER KESEJAHTERAAN SOSIAL KABUPATEN BANTUL (Other)"^^ . . . . . . "small.jpg"^^ . . "HTML Summary of #73522 \n\nKUALITAS PELAYANAN SOSIAL BAGI PEMERLU PELAYANAN KESEJAHTERAAN SOSIAL (PPKS) DI SHELTER KESEJAHTERAAN SOSIAL KABUPATEN BANTUL\n\n" . "text/html" . . . "362 Kesejahteraan Sosial, Permasalahan dan Layanan Sosial" . .