<> "The repository administrator has not yet configured an RDF license."^^ . <> . . . "PENDEKATAN INTEGRASI METODE WEBQUAL 4.0 DAN SERVQUAL UNTUK EVALUASI KUALITAS WEBSITE PERPUSTAKAAN UNIVERSITAS ISLAM INDONESIA"^^ . "This scientific paper examines the “Integration of Webqual 4.0 and Servqual\r\nMethods for Evaluating the Quality of the University of Islam Indonesia Library\r\nWebsite.” This scientific paper was written to determine the quality of the\r\nUniversity of Islam Indonesia Library website. The method used in this study was\r\nquantitative research. Data analysis techniques used descriptive analysis by\r\ncalculating the average value. Data collection involved a sample of 100 UII\r\nstudents using random sampling. Data collection methods included questionnaires\r\n(Google Forms), observation, interviews, and documentation. The research results\r\nshowed that the evaluation of website quality using the Webqual 4.0 and Servqual\r\nmethods on the usability dimension yielded a score of 3.16, falling into the “good”\r\ncategory. Users rated the UII Library website as very easy to use, reflected in the\r\nhighest score on the ease of use indicator at 3.32. However, the visual appearance\r\nand layout of the website still need improvement to be more attractive and optimal,\r\nas indicated by the lowest score on the appearance indicator at 3.01. The\r\ninformation quality dimension scored 3.21, falling into the “good” category. The\r\nUII Library website successfully presents information in a format that meets user\r\nneeds, as reflected in the highest score for the format indicator at 3.24. However,\r\nthe relevance of the information provided can still be improved to better align with\r\nuser expectations and needs, as seen in the lowest score for the relevance indicator\r\nat 3.19. The service interaction quality dimension received a score of 3.16, falling\r\ninto the “good” category. Users highly rely on the security and trustworthiness of\r\nthe UII Library website, as evidenced by the highest score on the trust indicator at\r\n3.35. However, the personalized services provided by the website need to be\r\ndeveloped to be more responsive and adaptable to individual user needs, as seen in\r\nthe lowest score on the personalization indicator at 3.03."^^ . "2025-08-01" . . . . "UIN SUNAN KALIJAGA YOGYAKARTA"^^ . . . "PASCASARJANA, UIN SUNAN KALIJAGA YOGYAKARTA"^^ . . . . . . . . . "NIM.: 22200012084"^^ . "Rifki Romadhon"^^ . "NIM.: 22200012084 Rifki Romadhon"^^ . . . . . . "PENDEKATAN INTEGRASI METODE WEBQUAL 4.0 DAN SERVQUAL UNTUK EVALUASI KUALITAS WEBSITE PERPUSTAKAAN UNIVERSITAS ISLAM INDONESIA (Text)"^^ . . . . . "22200012084_BAB-I_IV-atau-V_DAFTAR-PUSTAKA.pdf"^^ . . . "PENDEKATAN INTEGRASI METODE WEBQUAL 4.0 DAN SERVQUAL UNTUK EVALUASI KUALITAS WEBSITE PERPUSTAKAAN UNIVERSITAS ISLAM INDONESIA (Text)"^^ . . . . . "PENDEKATAN INTEGRASI METODE WEBQUAL 4.0 DAN SERVQUAL UNTUK EVALUASI KUALITAS WEBSITE PERPUSTAKAAN UNIVERSITAS ISLAM INDONESIA (Other)"^^ . . . . . . "PENDEKATAN INTEGRASI METODE WEBQUAL 4.0 DAN SERVQUAL UNTUK EVALUASI KUALITAS WEBSITE PERPUSTAKAAN UNIVERSITAS ISLAM INDONESIA (Other)"^^ . . . . . . "PENDEKATAN INTEGRASI METODE WEBQUAL 4.0 DAN SERVQUAL UNTUK EVALUASI KUALITAS WEBSITE PERPUSTAKAAN UNIVERSITAS ISLAM INDONESIA (Other)"^^ . . . . . . "PENDEKATAN INTEGRASI METODE WEBQUAL 4.0 DAN SERVQUAL UNTUK EVALUASI KUALITAS WEBSITE PERPUSTAKAAN UNIVERSITAS ISLAM INDONESIA (Other)"^^ . . . . . . "PENDEKATAN INTEGRASI METODE WEBQUAL 4.0 DAN SERVQUAL UNTUK EVALUASI KUALITAS WEBSITE PERPUSTAKAAN UNIVERSITAS ISLAM INDONESIA (Other)"^^ . . . . . . "lightbox.jpg"^^ . . . "PENDEKATAN INTEGRASI METODE WEBQUAL 4.0 DAN SERVQUAL UNTUK EVALUASI KUALITAS WEBSITE PERPUSTAKAAN UNIVERSITAS ISLAM INDONESIA (Other)"^^ . . . . . . "preview.jpg"^^ . . . "PENDEKATAN INTEGRASI METODE WEBQUAL 4.0 DAN SERVQUAL UNTUK EVALUASI KUALITAS WEBSITE PERPUSTAKAAN UNIVERSITAS ISLAM INDONESIA (Other)"^^ . . . . . . "medium.jpg"^^ . . . "PENDEKATAN INTEGRASI METODE WEBQUAL 4.0 DAN SERVQUAL UNTUK EVALUASI KUALITAS WEBSITE PERPUSTAKAAN UNIVERSITAS ISLAM INDONESIA (Other)"^^ . . . . . . "small.jpg"^^ . . "HTML Summary of #74084 \n\nPENDEKATAN INTEGRASI METODE WEBQUAL 4.0 DAN SERVQUAL UNTUK EVALUASI KUALITAS WEBSITE PERPUSTAKAAN UNIVERSITAS ISLAM INDONESIA\n\n" . "text/html" . . . "027.7 Perpustakaan Perguruan Tinggi dan Universitas" . .