eprintid: 74326
rev_number: 13
eprint_status: archive
userid: 12243
dir: disk0/00/07/43/26
datestamp: 2025-11-11 07:34:46
lastmod: 2025-11-11 07:34:46
status_changed: 2025-11-11 07:34:46
type: thesis
metadata_visibility: show
contact_email: muchti.nurhidaya@uin-suka.ac.id
creators_name: Muhammad Reza, NIM.: 21107030073
title: PENGARUH BRAND IMAGE TERHADAP LOYALITAS KONSUMEN (Studi Deskriptif Kuantitatif Smartphone Samsung Pada Mahasiswa Fakultas Ilmu Sosial dan Humaniora Universitas Islam Negeri Sunan Kalijaga Yogyakarta)
ispublished: pub
subjects: 658.8342
divisions: jur_ikom
full_text_status: restricted
keywords: brand image; customer loyalty; Samsung Smartphone, University Students.
note: Dr. H. Rama Kertamukti,S.Sos., M.Sn.
abstract: This research investigates the influence of brand image on the loyalty of Samsung smartphone users among students at the Faculty of Social Sciences and Humanities, State Islamic University Sunan Kalijaga Yogyakarta. Brand image refers to consumers’ perceptions that include brand strength, distinctiveness, and superiority, while customer loyalty reflects the tendency to consistently repurchase a product. A quantitative method was applied, utilizing a survey distributed to 100 respondents selected through an accidental sampling technique. The validity and reliability of the data were tested using SPSS version 26. The findings reveal that brand image significantly affects customer loyalty, with a contribution rate of 75.8%. This suggests that the more favorable a brand is perceived, the stronger the consumer’s loyalty will be. These results highlight the strategic role of brand image management in maintaining customer retention, especially in the increasingly competitive smartphone industry.
date: 2025-06-11
date_type: published
pages: 108
institution: UIN SUNAN KALIJAGA YOGYAKARTA
department: FAKULTAS SAINS DAN TEKNOLOGI
thesis_type: skripsi
thesis_name: other
citation:   Muhammad Reza, NIM.: 21107030073  (2025) PENGARUH BRAND IMAGE TERHADAP LOYALITAS KONSUMEN (Studi Deskriptif Kuantitatif Smartphone Samsung Pada Mahasiswa Fakultas Ilmu Sosial dan Humaniora Universitas Islam Negeri Sunan Kalijaga Yogyakarta).  Skripsi thesis, UIN SUNAN KALIJAGA YOGYAKARTA.   
document_url: https://digilib.uin-suka.ac.id/id/eprint/74326/1/21107030073_BAB-I_IV-atau-V_DAFTAR-PUSTAKA.pdf
document_url: https://digilib.uin-suka.ac.id/id/eprint/74326/2/21107030073_BAB-II_sampai_SEBELUM-BAB-TERAKHIR.pdf