eprintid: 75577
rev_number: 17
eprint_status: archive
userid: 12460
dir: disk0/00/07/55/77
datestamp: 2026-02-12 07:55:26
lastmod: 2026-02-12 07:55:26
status_changed: 2026-02-12 07:55:26
type: thesis
metadata_visibility: show
contact_email: muh.khabib@uin-suka.ac.id
creators_name: Nisriena Hanaa Aziza, NIM.: 21108020059
title: NIAT PERILAKU BERALIH DARI LAYANAN M-BANKING BSI KE APLIKASI BYOND BY BSI
ispublished: pub
subjects: 297.273
divisions: jur_ps
full_text_status: restricted
keywords: Switching Intention, PPM, Mobile Banking, BYOND by BSI, Perceived Risk, Perceived Inefficiency, Enjoyment, Convenience, Switching Cost
note: Alex Fahrur Riza, S.E., M.SC.
abstract: This study aims to analyze the factors influencing customers switching intention from BSI mobile to BYOND by BSI application using Push-Pull-Mooring (PPM) model. A quantitative approach was employed by collecting data trough quetionnaires and analyzing them using SmartPLS 3. The result indicate that enjoyment and convenience have a significant effect on switching intention, while perceived risk, perceived inefficiency, and switching cost do not have a significant effect. This study highlights the importance of enjoyment an convenience in development os islami banking digital services.
date: 2026-01-07
date_type: published
pages: 174
institution: UIN SUNAN KALIJAGA YOGYAKARTA
department: FAKULTAS EKONOMI DAN BISNIS ISLAM
thesis_type: skripsi
thesis_name: other
citation:   Nisriena Hanaa Aziza, NIM.: 21108020059  (2026) NIAT PERILAKU BERALIH DARI LAYANAN M-BANKING BSI KE APLIKASI BYOND BY BSI.  Skripsi thesis, UIN SUNAN KALIJAGA YOGYAKARTA.   
document_url: https://digilib.uin-suka.ac.id/id/eprint/75577/1/21108020059_BAB-I_IV-atau-V_DAFTAR-PUSTAKA.pdf
document_url: https://digilib.uin-suka.ac.id/id/eprint/75577/2/21108020059_BAB-II_sampai_SEBELUM-BAB-TERAKHIR.pdf