info:oai:digilib.uin-suka.ac.id:76314info:ofi/fmt:xml:xsd:journalLaili Sofia Fitri-Laili Sofia Fitri, -Anis Masruri-Anis Masruri, -1620262775-0043The Role of Assertive Behavior in Conflict Resolution and Negotiation Among Generation Z LibrariansInformatio: Journal of Library and Information Science19-36article