<mets:mets OBJID="eprint_76357" LABEL="Eprints Item" xsi:schemaLocation="http://www.loc.gov/METS/ http://www.loc.gov/standards/mets/mets.xsd http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-3.xsd" xmlns:mets="http://www.loc.gov/METS/" xmlns:mods="http://www.loc.gov/mods/v3" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"><mets:metsHdr CREATEDATE="2026-05-12T02:15:43Z"><mets:agent ROLE="CUSTODIAN" TYPE="ORGANIZATION"><mets:name>Institutional Repository UIN Sunan Kalijaga Yogyakarta</mets:name></mets:agent></mets:metsHdr><mets:dmdSec ID="DMD_eprint_76357_mods"><mets:mdWrap MDTYPE="MODS"><mets:xmlData><mods:titleInfo><mods:title>PENGARUH PRAKTIK GREEN BANKING TERHADAP LOYALITAS NASABAH BANK SYARIAH INDONESIA: PERAN KUALITAS LAYANAN HIJAU SEBAGAI VARIABEL MEDIASI</mods:title></mods:titleInfo><mods:name type="personal"><mods:namePart type="given">NIM.: 22108030110</mods:namePart><mods:namePart type="family">Anisa Rahmawati</mods:namePart><mods:role><mods:roleTerm type="text">author</mods:roleTerm></mods:role></mods:name><mods:abstract>Penelitian ini bertujuan menganalisis pengaruh praktik green banking yaitu perbankan digital, pembiayaan hijau, infrastruktur hijau, dan layanan hijau, terhadap loyalitas nasabah Bank Syariah Indonesia dengan kualitas layanan hijau sebagai variabel mediasi. Metode penelitian menggunakan pendekatan kuantitatif dengan teknik purposive sampling terhadap 160 nasabah BSI di Kota Yogyakarta. Data dianalisis menggunakan Structural Equation Modeling-Partial Least Squares (SEM-PLS) dengan software WarpPLS 8.0. Hasil penelitian menunjukkan seluruh dimensi green banking berpengaruh positif dan signifikan terhadap loyalitas nasabah, dengan perbankan digital memiliki pengaruh tertinggi (β=0.390, p&lt;0.001). Kualitas layanan hijau terbukti memediasi hubungan infrastruktur hijau dan layanan hijau terhadap loyalitas nasabah, namun tidak memediasi perbankan digital dan pembiayaan hijau. Penelitian ini menegaskan pentingnya implementasi green banking untuk meningkatkan loyalitas nasabah perbankan syariah.&#13;
Kata Kunci: green banking, loyalitas nasabah, kualitas layanan hijau, perbankan digital, bank syariah</mods:abstract><mods:classification authority="lcc">Manajemen Keuangan Syariah</mods:classification><mods:originInfo><mods:dateIssued encoding="iso8061">2026-01-27</mods:dateIssued></mods:originInfo><mods:originInfo><mods:publisher>UIN SUNAN KALIJAGA YOGYAKARTA;FAKULTAS EKONOMI DAN BISNIS ISLAM</mods:publisher></mods:originInfo><mods:genre>Thesis</mods:genre></mets:xmlData></mets:mdWrap></mets:dmdSec><mets:amdSec ID="TMD_eprint_76357"><mets:rightsMD ID="rights_eprint_76357_mods"><mets:mdWrap MDTYPE="MODS"><mets:xmlData><mods:useAndReproduction>
<p xmlns="http://www.w3.org/1999/xhtml"><strong>For work being deposited by its own author:</strong> 
In self-archiving this collection of files and associated bibliographic 
metadata, I grant Institutional Repository UIN Sunan Kalijaga Yogyakarta the right to store 
them and to make them permanently available publicly for free on-line. 
I declare that this material is my own intellectual property and I 
understand that Institutional Repository UIN Sunan Kalijaga Yogyakarta does not assume any 
responsibility if there is any breach of copyright in distributing these 
files or metadata. (All authors are urged to prominently assert their 
copyright on the title page of their work.)</p>

<p xmlns="http://www.w3.org/1999/xhtml"><strong>For work being deposited by someone other than its 
author:</strong> I hereby declare that the collection of files and 
associated bibliographic metadata that I am archiving at 
Institutional Repository UIN Sunan Kalijaga Yogyakarta) is in the public domain. If this is 
not the case, I accept full responsibility for any breach of copyright 
that distributing these files or metadata may entail.</p>

<p xmlns="http://www.w3.org/1999/xhtml">Clicking on the deposit button indicates your agreement to these 
terms.</p>
    </mods:useAndReproduction></mets:xmlData></mets:mdWrap></mets:rightsMD></mets:amdSec><mets:fileSec><mets:fileGrp USE="reference"><mets:file ID="eprint_76357_1055093_1" SIZE="3948534" OWNERID="https://digilib.uin-suka.ac.id/id/eprint/76357/1/22108030110_BAB-I_IV-atau-V_DAFTAR-PUSTAKA.pdf" MIMETYPE="application/pdf"><mets:FLocat LOCTYPE="URL" xlink:type="simple" xlink:href="https://digilib.uin-suka.ac.id/id/eprint/76357/1/22108030110_BAB-I_IV-atau-V_DAFTAR-PUSTAKA.pdf"></mets:FLocat></mets:file></mets:fileGrp><mets:fileGrp USE="reference"><mets:file ID="eprint_76357_1055094_1" SIZE="5205751" OWNERID="https://digilib.uin-suka.ac.id/id/eprint/76357/2/22108030110_BAB-II_sampai_SEBELUM-BAB-TERAKHIR.pdf" MIMETYPE="application/pdf"><mets:FLocat LOCTYPE="URL" xlink:type="simple" xlink:href="https://digilib.uin-suka.ac.id/id/eprint/76357/2/22108030110_BAB-II_sampai_SEBELUM-BAB-TERAKHIR.pdf"></mets:FLocat></mets:file></mets:fileGrp></mets:fileSec><mets:structMap><mets:div DMDID="DMD_eprint_76357_mods" ADMID="TMD_eprint_76357"><mets:fptr FILEID="eprint_76357_document_1055093_1"></mets:fptr><mets:fptr FILEID="eprint_76357_document_1055094_1"></mets:fptr></mets:div></mets:structMap></mets:mets>