Institutional Repository UIN Sunan Kalijaga YogyakartaIMPLEMENTASI KEBIJAKAN MURUR DAN TANAZUL DI KELOMPOK BIMBINGAN IBADAH HAJI DAN UMRAH AN-NUUR SLEMAN DIY TAHUN 2025NIM.: 22102040076Muhamad JamaludinauthorThis undergraduate thesis is motivated by the policy of the Ministry of Religious Affairs regarding murur and tanazul implemented for elderly, high-risk, and pilgrims with special needs (persons with disabilities). The policy was introduced without prior training, technical guidance, or implementation simulations for each Hajj Guidance Group (KBIHU). As a result, KBIHU did not conduct specific training or simulations regarding the procedures for implementing murur and tanazul. Nevertheless, the implementation of murur in Muzdalifah and tanazul in Mina remained mandatory. This study aims to describe the implementation of the murur and tanazul policies for Hajj pilgrims at KBIHU An Nuur, located in Sleman Regency, Special Region of Yogyakarta (DIY), using the stages of policy implementation theory, namely interpretation, organization, and application, supported by George C. Edward III’s theory which emphasizes four factors: communication, resources, disposition, and bureaucratic structure. This research employs a qualitative method with a descriptive approach. Data were collected through interviews, passive observation, and documentation. The data analysis techniques used include data collection, data reduction, data display, and conclusion drawing or verification. The validity of the data was ensured through data collection triangulation and source triangulation. The results indicate that in the interpretation stage, the murur and tanazul policies were translated into operational understanding through guidance activities, announcements, and technical meetings before departing for Armuzna. In the organization stage, a support structure was formed, consisting of guides, group leaders, squad leaders, and volunteers to assist high risk pilgrims. During the application stage, the implementation was flexible and situational, adapting to field conditions and pilgrim needs. The process was supported by intensive communication, utilization of available resources, an adaptive commitment, and a bureaucratic structure that adhered to government regulations and flight group coordination. Despite existing obstacles, the policy was implemented effectively.297.352 Manajemen Haji-Umroh2026-03-10UIN SUNAN KALIJAGA YOGYAKARTA;FAKULTAS DAKWAH DAN KOMUNIKASIThesis

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