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        <dc:title>Customer Interest in Using Bank Syariah Indonesia Mobile BSI in Jambi Province</dc:title>
        <dc:creator>Romi Hidayat, -</dc:creator>
        <dc:creator>Darmawan, -</dc:creator>
        <dc:creator>Muhammad Ahsanul Amal, -</dc:creator>
        <dc:creator>Sabardin, -</dc:creator>
        <dc:creator>Usman  Shabur, -</dc:creator>
        <dc:subject>332.1 Banks/Bank, Perbankan</dc:subject>
        <dc:subject>Perbankan Syariah</dc:subject>
        <dc:description>Bank Syariah Indonesia customers in Jambi Province have great potential in using BSI Mobile. &#13;
However, the use of BSI Mobile is not yet optimal. It is indicated that BSI customers in Jambi Province &#13;
are hampered by the lack of branch offices in every district/city in Jambi Province. This has hampered &#13;
customers' interest in using BSI Mobile. This study aims to evaluate the impact of perceived ease of use, &#13;
perceived benefits, perceived risk, service quality, and sharia compliance on the interest in using BSI &#13;
Mobile Bank Syariah Indonesia in Jambi Province. Using quantitative methodology, this research &#13;
involved 272 respondents/customers and utilized the SmartPLS analysis technique. In this study, &#13;
interest in using BSI Mobile is negatively and significantly influenced by risk perception, but positively &#13;
and significantly influenced by perceived usefulness, sharia compliance, service quality, and ease of &#13;
use. The findings of this study imply that customers are more interested in utilizing BSI Mobile when &#13;
companies provide higher quality services. This research recommends that Bank Syariah Indonesia &#13;
(BSI) in Jambi Province improve the features on BSI Mobile and provide discounts or cashback on &#13;
payments/transactions through the use of BSI Mobile.</dc:description>
        <dc:publisher>Politeknik Negeri Bandung</dc:publisher>
        <dc:date>2025</dc:date>
        <dc:type>Article</dc:type>
        <dc:type>PeerReviewed</dc:type>
        <dc:format>text</dc:format>
        <dc:language>en</dc:language>
        <dc:identifier>https://digilib.uin-suka.ac.id/id/eprint/77457/1/Customer%20Interest%20in%20Using%20Bank%20Syariah%20Indonesia%20Mobile%20BSI%20in%20Jambi%20Province.pdf</dc:identifier>
        <dc:identifier>  Romi Hidayat, - and Darmawan, - and Muhammad Ahsanul Amal, - and Sabardin, - and Usman Shabur, -  (2025) Customer Interest in Using Bank Syariah Indonesia Mobile BSI in Jambi Province.  Indonesian Journal of Economics and Management, 5 (3).  pp. 272-287.  ISSN E-ISSN : 27470695     </dc:identifier>
        <dc:relation>https://doi.org/10.35313/ijem.v5i3.6398</dc:relation></oai_dc:dc>
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