%0 Thesis
%9 Masters
%A Muhammad Fadhlurrohman, NIM.: 23203011158
%B FAKULTAS SYARIAH DAN HUKUM
%D 2026
%F digilib:78949
%I UIN SUNAN KALIJAGA YOGYAKARTA
%K SIMKAH, Keadilan Hukum Keluarga, Kebijakan Publik
%P 192
%T BIROKRASI DAN KEADILAN DALAM HUKUM KELUARGA ISLAM IMPLEMENTASI SIMKAH DI KUA KOTA SERANG
%U https://digilib.uin-suka.ac.id/id/eprint/78949/
%X The government, through Minister of Religious Affairs Decree No. 892 of  2019, mandates the use of the web-based SIMKAH (Marriage Management  Information System) for marriage registration. This system aims to improve service  efficiency, data transparency, and prevent irregularities such as falsification of  marriage documents, unauthorized polygamy, and unregistered marriages.  However, in practice, SIMKAH implementation still faces various technical and  social obstacles that impact the effectiveness of marriage administration services in  the community. This study aims to analyze the level of public awareness of the  Marriage Management Information System (SIMKAH) policy at the Serang City  Office of Religious Affairs (KUA), their views on its implementation in marriage  administration services, and assess whether SIMKAH implementation has been  able to achieve civil administration that provides justice for the community.  This research uses a juridical-empirical approach to examine the suitability  of the SIMKAH policy implementation at the Serang City KUA and to examine  how the system contributes to justice in family administration. The data in this study  consist of primary and secondary data. Primary data was obtained through  interviews with 10 Serang City Office of Religious Affairs (KUA) employees and  15 prospective brides and grooms, as well as observations of the SIMKAH-based  marriage administration service process at the KUA. Secondary data were obtained  from six official documents, KUA archives, statistical data, scientific literature, and  visual documentation to strengthen the field findings. The research analysis utilized  theories of justice and public policy to assess the relationship between policy,  bureaucracy, and public services, as well as the protection of community rights in  marriage administration through SIMKAH.  This study shows that: first, public knowledge of the SIMKAH policy at  the KUA in Serang City varies, consisting of two groups: one group understands  and is aware of SIMKAH's existence, while the other group understands it but still  experiences limitations in operating SIMKAH, particularly in technical aspects.  Second, the community perceives SIMKAH as providing fairness and order in  Muslim marriage administration services at the KUA in Serang City. The  community also perceives SIMKAH as facilitating access to marriage registration.  Although they understand and perceive it as providing convenience, some are  unable to do so independently and still require assistance from KUA officers.  However, some have done so independently, and still encounter several obstacles  such as limited access to technology or network disruptions. Therefore, it is  necessary to increase socialization and improve the system to realize fairer, more  effective, and inclusive services.
%Z Prof. Dr. Euis nurlaelawati, MA.