<> "The repository administrator has not yet configured an RDF license."^^ . <> . . . "PERAN ARTIFICIAL INTELLIGENCE DALAM LAYANAN PERPUSTAKAAN UNTUK MENDUKUNG SUSTAINABLE DEVELOPMENT GOALS (SDGs): SYSTEMATIC LITERATURE REVIEW"^^ . "Digital transformation has prompted libraries to adopt Artificial Intelligence (AI)\r\nas a strategic element in improving service quality, operational efficiency and their\r\nrelevance in the global era. Research on the role of AI in library services to support\r\nthe Sustainable Development Goals (SDGs) remains scattered and has not yet been\r\nsystematically mapped. This study aims to map the types and benefits of AI\r\nimplementation in library services, analyse the nature of its contribution to\r\nachieving the SDGs, and identify the challenges faced in its implementation. This\r\nstudy employed a Systematic Literature Review (SLR) method following the\r\nPRISMA 2020 protocol, analysing 86 articles from the Scopus database covering\r\nthe period 2015–2025, which were analysed thematically using NVivo 12 software.\r\nThe research findings reveal that (1) AI is implemented through eight main types of\r\ntechnology, with Chatbots and Virtual Assistants (27 articles), Machine Learning\r\nand Natural Language Processing (19 articles), and Generative AI and Large\r\nLanguage Models (16 articles) being the most prevalent. The benefits of AI\r\nimplementation were identified across five main groups: operational efficiency and\r\nautomation, service personalisation, accessibility and inclusivity, support for\r\nresearch and information literacy, and the transformation of the librarian’s role.\r\n(2) AI has been shown to contribute in multiple ways to eight SDG goals, with SDG\r\n4 (Quality Education) and SDG 9 (Innovation and Infrastructure) being the most\r\nprominent, followed by SDGs 10, 16, 17, 3, 11 and 8. (3) Furthermore, the\r\nimplementation of AI faces three main, interrelated sets of challenges: limitations\r\nin resources and infrastructure (38 articles), limitations in competencies and\r\nhuman resources (27 articles), and issues of ethics, privacy and security (21\r\narticles). This study concludes that AI is not merely a tool for efficiency, but a\r\nstrategic catalyst linking library services to the 2030 global development agenda.\r\nOptimising the role of AI requires a shared commitment from all stakeholders to\r\naddress resource constraints, enhance human resource competencies, and establish\r\nethical, transparent and inclusive AI governance."^^ . "2026-10-12" . . . . "UIN SUNAN KALIJAGA YOGYAKARTA"^^ . . . "PASCASARJANA, UIN SUNAN KALIJAGA YOGYAKARTA"^^ . . . . . . . . . "NIM.: 24200012048"^^ . "Yulianah Usnah"^^ . "NIM.: 24200012048 Yulianah Usnah"^^ . . . . . . "PERAN ARTIFICIAL INTELLIGENCE DALAM LAYANAN PERPUSTAKAAN UNTUK MENDUKUNG SUSTAINABLE DEVELOPMENT GOALS (SDGs): SYSTEMATIC LITERATURE REVIEW (Text)"^^ . . . . . "24200012048_BAB-I_IV-atau-V_DAFTAR-PUSTAKA.pdf"^^ . . . "PERAN ARTIFICIAL INTELLIGENCE DALAM LAYANAN PERPUSTAKAAN UNTUK MENDUKUNG SUSTAINABLE DEVELOPMENT GOALS (SDGs): SYSTEMATIC LITERATURE REVIEW (Text)"^^ . . . . "HTML Summary of #79779 \n\nPERAN ARTIFICIAL INTELLIGENCE DALAM LAYANAN PERPUSTAKAAN UNTUK MENDUKUNG SUSTAINABLE DEVELOPMENT GOALS (SDGs): SYSTEMATIC LITERATURE REVIEW\n\n" . "text/html" . . . "006.3 Artificial Intelligence (Kecerdasan Buatan)" . .