eprintid: 79779
rev_number: 10
eprint_status: archive
userid: 12460
dir: disk0/00/07/97/79
datestamp: 2026-11-09 07:24:45
lastmod: 2026-11-09 07:24:45
status_changed: 2026-11-09 07:24:45
type: thesis
metadata_visibility: show
contact_email: muh.khabib@uin-suka.ac.id
creators_name: Yulianah Usnah, NIM.: 24200012048
title: PERAN ARTIFICIAL INTELLIGENCE DALAM LAYANAN PERPUSTAKAAN UNTUK MENDUKUNG SUSTAINABLE DEVELOPMENT GOALS (SDGs): SYSTEMATIC LITERATURE REVIEW
ispublished: pub
subjects: 006.3
divisions: perp_inf
full_text_status: restricted
keywords: Artificial Intelligence, Layanan Perpustakaan, Sustainable
Development Goals (SDGs), Systematic Literature Review, Scopus
note: Dr. Sri Rohyanti Zulaikha, S.Ag, S.S., M.Si.
abstract: Digital transformation has prompted libraries to adopt Artificial Intelligence (AI)
as a strategic element in improving service quality, operational efficiency and their
relevance in the global era. Research on the role of AI in library services to support
the Sustainable Development Goals (SDGs) remains scattered and has not yet been
systematically mapped. This study aims to map the types and benefits of AI
implementation in library services, analyse the nature of its contribution to
achieving the SDGs, and identify the challenges faced in its implementation. This
study employed a Systematic Literature Review (SLR) method following the
PRISMA 2020 protocol, analysing 86 articles from the Scopus database covering
the period 2015–2025, which were analysed thematically using NVivo 12 software.
The research findings reveal that (1) AI is implemented through eight main types of
technology, with Chatbots and Virtual Assistants (27 articles), Machine Learning
and Natural Language Processing (19 articles), and Generative AI and Large
Language Models (16 articles) being the most prevalent. The benefits of AI
implementation were identified across five main groups: operational efficiency and
automation, service personalisation, accessibility and inclusivity, support for
research and information literacy, and the transformation of the librarian’s role.
(2) AI has been shown to contribute in multiple ways to eight SDG goals, with SDG
4 (Quality Education) and SDG 9 (Innovation and Infrastructure) being the most
prominent, followed by SDGs 10, 16, 17, 3, 11 and 8. (3) Furthermore, the
implementation of AI faces three main, interrelated sets of challenges: limitations
in resources and infrastructure (38 articles), limitations in competencies and
human resources (27 articles), and issues of ethics, privacy and security (21
articles). This study concludes that AI is not merely a tool for efficiency, but a
strategic catalyst linking library services to the 2030 global development agenda.
Optimising the role of AI requires a shared commitment from all stakeholders to
address resource constraints, enhance human resource competencies, and establish
ethical, transparent and inclusive AI governance.
date: 2026-10-12
date_type: published
pages: 195
institution: UIN SUNAN KALIJAGA YOGYAKARTA
department: PASCASARJANA
thesis_type: masters
thesis_name: other
citation:   Yulianah Usnah, NIM.: 24200012048  (2026) PERAN ARTIFICIAL INTELLIGENCE DALAM LAYANAN PERPUSTAKAAN UNTUK MENDUKUNG SUSTAINABLE DEVELOPMENT GOALS (SDGs): SYSTEMATIC LITERATURE REVIEW.  Masters thesis, UIN SUNAN KALIJAGA YOGYAKARTA.   
document_url: https://digilib.uin-suka.ac.id/id/eprint/79779/1/24200012048_BAB-I_IV-atau-V_DAFTAR-PUSTAKA.pdf
document_url: https://digilib.uin-suka.ac.id/id/eprint/79779/2/24200012048_BAB-II_sampai_SEBELUM-BAB-TERAKHIR.pdf