<> "The repository administrator has not yet configured an RDF license."^^ . <> . . . "PERLINDUNGAN HUKUM TERHADAP PASIEN PADA LAYANAN JASA KONSULTASI KESEHATAN ONLINE DITINJAU DARI PERSPEKTIF HUKUM PERLINDUNGAN KONSUMEN"^^ . "The development of information technology has given rise to new models of healthcare services, one of which is provided through the X health consultation service platform, which electronically connects doctors and patients without direct face-to-face interaction. Users of the X Application can consult and communicate with medical professionals, such as doctors, purchase medicines, and undergo examinations or laboratory tests online from anywhere and at any time using only a smartphone. This condition raises legal issues concerning how therapeutic agreements can be implemented through digital platforms and how legal protection is provided to consumers as users of such services. \r\n\r\nThis research employs an empirical juridical method, namely a legal research method that examines applicable laws and regulations in relation to facts occurring in the field. The primary data were obtained through interviews and documentation, supplemented by supporting data collected through questionnaires. Secondary data were obtained through a literature review of laws and regulations as well as relevant literature. This research aims to identify and analyze the implementation of therapeutic agreements on the X Application and to identify and analyze the forms of legal protection afforded to consumers on the platform. \r\n\r\nThe results of the research indicate that: First, the implementation of therapeutic agreements on the X Application is legally valid pursuant to Article 1320 of the Indonesian Civil Code (KUHPerdata) and is supported by features available on the application, such as chat and video calls. An agreement between the doctor and patient is established through the patient's consent to the information (informed consent) provided by the doctor during the consultation session, thereby fulfilling the elements required for a valid agreement despite being conducted without direct face-to-face interaction. However, in practice, limitations were found in the form of minimal direct physical examination, which may affect the accuracy of diagnosis and the quality of the informed consent provided. Second, legal protection for consumers on the X Application is provided through customer service or help center facilities. Patients may also file complaints with the Professional Discipline Council (Majelis Disiplin Profesi/MDP) if they suffer losses resulting from a disease diagnosis. Legal protection for patients is also supported by Law Number 17 of 2023 concerning Health, Law Number 8 of 1999 concerning Consumer Protection, Minister of Health Regulation Number 20 of 2019, and Minister of Health Regulation Number 24 of 2022. This research recommends strengthening specific regulations concerning the practice of medicine through digital platforms and evaluating the standard clauses used in order to provide more balanced legal protection for consumers."^^ . "2026-08-03" . . . . "UIN SUNAN KALIJAGA YOGYAKARTA"^^ . . . "FAKULTAS SYARIAH DAN HUKUM, UIN SUNAN KALIJAGA YOGYAKARTA"^^ . . . . . . . . . "NIM.: 20103040109"^^ . "Syafa Nindya Adya Rachma"^^ . "NIM.: 20103040109 Syafa Nindya Adya Rachma"^^ . . . . . . "PERLINDUNGAN HUKUM TERHADAP PASIEN PADA LAYANAN JASA KONSULTASI KESEHATAN ONLINE DITINJAU DARI PERSPEKTIF HUKUM PERLINDUNGAN KONSUMEN (Text)"^^ . . . . . "20103040109_BAB-I_IV-atau-V_DAFTAR-PUSTAKA.pdf"^^ . . . "PERLINDUNGAN HUKUM TERHADAP PASIEN PADA LAYANAN JASA KONSULTASI KESEHATAN ONLINE DITINJAU DARI PERSPEKTIF HUKUM PERLINDUNGAN KONSUMEN (Text)"^^ . . "HTML Summary of #79918 \n\nPERLINDUNGAN HUKUM TERHADAP PASIEN PADA LAYANAN JASA KONSULTASI KESEHATAN ONLINE DITINJAU DARI PERSPEKTIF HUKUM PERLINDUNGAN KONSUMEN\n\n" . "text/html" . . . "343.071 Perlindungan Konsumen" . .