%A - MASYHUDI %J Aplikasia vol. VI, no. 1, Juni 2005 %T KINERJA BIROKRASI PEMERINTAH DALAM PELAYANAN KEPADA PUBLIK %X When we hear the word "beraucracy", it will appear in our mind, things about crowded procedures, unarranged files, unsent lettres, undistribute jobs and so on. All of those are caused by the very bad beraucracy system. However, is the beraucracy established to do all things mentioned above? History has record that concept of beraucracy was based on rationalization of job distribution which could not be overcome individually. This writing contains about how to change the paradigme of beraucracy emphasizes the role of people. The old view that sees beraucracy as a symbol of saccrade power must be changed. Because in the democratic era, the power is held by civilian or people. Thus, when the beraucracy activities are not in accordance with the will of people, the beraucracy must be responsible to them. %D 2005 %K beraucracy, birokrasi, layanan publik %L digilib8314