relation: https://digilib.uin-suka.ac.id/id/eprint/9009/
title: PERSEPSI MAHASISWA DIFABEL TERHADAP KUALITAS  PELAYANAN PERPUSTAKAAN UIN SUNAN KALIJAGA   YOGYAKARTA
creator: TOHA SUTONO, NIM.  09140032
subject: Ilmu Perpustakaan
description: This research purposed to determine how the difabel student perception of  the library service quality State Islamic University Sunan Kalijaga Yogyakarta.  This research is quantitative descriptive. The sample in this research is the blind  difabel student who have registered at PSLD as much as 22 difabel students.  Sampling techniques using population sampling. Data was collected through  questionnaires, interviews, observation, and documentation. The data were  processed with SPSS tools (Statistical Package For Social Science) version 19 for  Windows. Variable in this research is a single, library service quality State Islamic  University Sunan Kalijaga Yogyakarta. Indicators to measure the difabel student  perception based servqual theory, consist of  reliability, responssiveness,  assurance, emphaty, tangible. The results of this research showed that the difabel  student perception of the library service quality State Islamic University Sunan  Kalijaga Yogyakarta categorized well with the results of the total average value of  2,97, with 2,98 for the reability dimension, 3,06 for the responsiveness dimension,  3,21 for the assurance dimension, 3,01 for the emphaty dimension, and 2,62 for  the tangibles dimension. From the average value, the difabel student perception of  the library service quality State Islamic University Sunan Kalijaga Yogyakarta  well categorized.     Keyword : quality service, library service
date: 2013-06-28
type: Thesis
type: NonPeerReviewed
format: text
language: en
identifier: https://digilib.uin-suka.ac.id/id/eprint/9009/2/BAB%20I%2C%20V%2C%20DAFTAR%20PUSTAKA.pdf
format: text
language: en
identifier: https://digilib.uin-suka.ac.id/id/eprint/9009/1/BAB%20II%2C%20III%2C%20IV.pdf
identifier:   TOHA SUTONO, NIM. 09140032  (2013) PERSEPSI MAHASISWA DIFABEL TERHADAP KUALITAS PELAYANAN PERPUSTAKAAN UIN SUNAN KALIJAGA YOGYAKARTA.  Skripsi thesis, UIN SUNAN KALIJAGA.